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AlibrisReviews 27,383

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
248
value
2,840
shipping
2,839
quality
2,835
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Did not show shipping price until check-out. :( Shipping price and options should be displayed on item listing page like on Amazon and ebay.

Date of experience: January 16, 2021
Virginia
1 review
0 helpful votes
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Great so far
January 16, 2021

Great so far. Books a little pricey, however this for a specific gift.

Date of experience: January 16, 2021
Michigan
1 review
0 helpful votes
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Always have liked the Alibis customer service. Thank you. Appreciate the ease of finding all the books I can't always find any where else.

Date of experience: January 15, 2021
Ohio
1 review
0 helpful votes
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Love shopping with you
January 15, 2021

Love shopping with you. Shipping is always quick and you have puzzle books I can't find anywhere else.

Date of experience: January 15, 2021
Florida
1 review
0 helpful votes
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Your audiobook cds have never failed to function. Thank you
This evening the experience was easy peasy

Date of experience: January 15, 2021
Illinois
1 review
0 helpful votes
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Often takes too long for the item to be delivered to the carrier for shipping

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2021
Mississippi
1 review
0 helpful votes
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Great website, easy to see all choices and condition of books.

Date of experience: January 15, 2021
Florida
1 review
0 helpful votes
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I was not treated respectfully as a customer expects. Alibris does not allow mistakes so if you hit buy and need to cancel within 30 sec they won't let you. I had to $50 for a purchase I did no want.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2021

EASY AND FAST, I LOOK FORWARD TO SHOPPING HERE AGAIN
December 31, 2020
Previous review

EASY AND FAST, I LOOK FORWARD TO SHOPPING HERE AGAIN.

Date of experience: December 31, 2020
Washington
1 review
0 helpful votes
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The site was easy to navigate and I was able to quickly message a seller.

Date of experience: January 14, 2021
Washington
1 review
0 helpful votes
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This was an easy experience
January 14, 2021

This was an easy experience. I hope to shop here again.

Date of experience: January 14, 2021
Colorado
2 reviews
0 helpful votes
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Very Good shopping experience
January 14, 2021

Very Good shopping experience. Im so glad I found Alibris and got the book I needed at a great price.

Date of experience: January 14, 2021
District of Columbia
1 review
0 helpful votes
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Website user-friendly; prices are great (less than most bookstores); easy and quick to purchase books

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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Simple search with adequate descriptions of the conditions of the books.

Date of experience: January 14, 2021
Pennsylvania
1 review
0 helpful votes
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Just started
January 13, 2021

Just started. Will save further commentary until books arrive.

Date of experience: January 13, 2021
Texas
1 review
0 helpful votes
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Was able to find the best prices on a book series I wanted from this site. With coupons and shipping consolidation I was able to get the price even lower.

Date of experience: January 13, 2021
Colorado
1 review
0 helpful votes
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When I sign up for coupons I get message that website is not available to this address?!?!

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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Easy to navigate
January 13, 2021

Easy to navigate. Good description. Responsive seller.

Date of experience: January 13, 2021
Wyoming
1 review
0 helpful votes
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I wish I could search items within one store more easily to save on shipping

Date of experience: January 13, 2021
Wisconsin
1 review
0 helpful votes
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January 13, 2021

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Date of experience: January 13, 2021
Minnesota
1 review
0 helpful votes
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The totals and shipping changed frequently and I was never given the price quoted. Item total 78.95 + shipping 47.87= 126.82 With your quoted savings Item Total 92.84 + shipping 32.91 = 125.75 and I get that there is tax but even with a coupon it never came down to this price. Very Frustrating.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 13, 2021