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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Did not show shipping price until check-out. :( Shipping price and options should be displayed on item listing page like on Amazon and ebay.
Always have liked the Alibis customer service. Thank you. Appreciate the ease of finding all the books I can't always find any where else.
Love shopping with you. Shipping is always quick and you have puzzle books I can't find anywhere else.
Your audiobook cds have never failed to function. Thank you
This evening the experience was easy peasy
Often takes too long for the item to be delivered to the carrier for shipping
Great website, easy to see all choices and condition of books.
I was not treated respectfully as a customer expects. Alibris does not allow mistakes so if you hit buy and need to cancel within 30 sec they won't let you. I had to $50 for a purchase I did no want.
EASY AND FAST, I LOOK FORWARD TO SHOPPING HERE AGAIN.
The site was easy to navigate and I was able to quickly message a seller.
This was an easy experience. I hope to shop here again.
Very Good shopping experience. Im so glad I found Alibris and got the book I needed at a great price.
Website user-friendly; prices are great (less than most bookstores); easy and quick to purchase books
Simple search with adequate descriptions of the conditions of the books.
Just started. Will save further commentary until books arrive.
Was able to find the best prices on a book series I wanted from this site. With coupons and shipping consolidation I was able to get the price even lower.
When I sign up for coupons I get message that website is not available to this address?!?!
Easy to navigate. Good description. Responsive seller.
I wish I could search items within one store more easily to save on shipping
The totals and shipping changed frequently and I was never given the price quoted. Item total 78.95 + shipping 47.87= 126.82 With your quoted savings Item Total 92.84 + shipping 32.91 = 125.75 and I get that there is tax but even with a coupon it never came down to this price. Very Frustrating.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.