Alibris has a rating of 4.7 stars from 96,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.
I was very pleased with the service, I ordered a book and paid less than half price. The only downfall was USPS, as they tracking number was never entered into the system so I could not track my purchase. Not the fault of Alibris. I did receive the book in a timely manner. Will use this service for those hard to find books.
My experience was good in every way, except could you please, In the future, remind me what was in my order? I'm like 95 percent sure that I did get what you sent, but I might not be thinking of the right order, and in your email you gave me no indication what exactly it was I ordered from you. Thanks
Good experience with alibris, sent book had some issues - couple of pages had been cut very poorly, several signatures were displaced from the appropriate positions in the spine. Given the price of the book, I would have hoped that would not be the case.
Contacted Customer Service to make sure this order qualified for free shipping. The FREE icon had shown up, but a shipping chrge was still part of the total. Response from Customer service said it should be Zero by the time I get to the very last page of Review & Pay. Did feel a bit like an act of faith when I put in the credit card #, but then the shipping did zero out. Can't that happen earlier in the process?
I was able to find what I was looking for quickly, as well as another title I had not noticed before.
Was desperate to get a specific text book, after looking all over to the internet Alibris was the best option. The book came brand new and I paid only $75 compared to Amazon where I'd have to pay $200
Several times hit the BACK icon once too often and 'left' the site, but returning my 'cart' still had my selections! Nice Web site programming!
When selecting a movie, not clear what to click on. So, got several different screens and eventually the screen for the movie and the shipper with the price and a button to add to the card.
Also on your 'home', first Web page, when try to select 'movies' the window jumps around making it not clear if do have selected 'movies'. So, your 'pull down' list is more clear.
Good Web site, goofy-stuff free. Good search tool. No hassle.
It's always a pleasure to shop with Alibris. I live outside the US and our freight charges always concern me but Alibris does its best to offer fair prices. One of the finest services you can find anywhere!
Re: We're following up on the order that you placed with Alibris on Mar 26,2025. Please choose one of the options below... It arrived. Please inform the buyer of a tracking number when they order.
Thank you. Take care.
I use Alibris regularly to find books for myself, or for family and friends. When a title is available, I usually have the option of several choices in format, quality, and price. My orders almost always arrive in a week, and the quality of the books has never let me down.
Copy of a book I cherished. Found easily at a good price. Standard USPS book rate got it there in a timely manner
This is the place I go to purchase my books. I have the option to buy new or used at great prices. Every book I have ordered over the past years has been just as described and has come in a timely manner.
I frequently buy my used books from you. I have always received excellent service.
Although it took a little longer than expected, the book arrived as described and was in good condition. As a bonus, the cd copy of the book was enclosed and had not been opened (new).
Overall I was pleased with the transaction and would recommend this book seller. Thank you
Ordered this book after reading a positive review (book was a Pulitzer finalist). It took longer to arrive than other books I've ordered from Alibris, but that didn't bother me since my TBR pile holds 90 books. It was in good shape, as all books I order from Alibris are upon arrival. I love this company. However, they seem to think I never received the book and have emailed twice about it, which is a first.
Always easy finding the books I'm looking for here, and usually at a better price than anywhere else
Alibis had the best price for this book, which is Spain by Rick Steves.
Shipping price was reasonable, shipping time was a little longer than I expected. The wrapping of the book was negligent, the cover and a few front pages were severely damaged.
It becomes necessary to order books from different suppliers. When that happens, it brings the total cost at a price that far exceeds the price of the books. That doesn't seem fair. For what I paid for shipping, delivery times were disappointing.
Your shipping charges are outrageous and you do not give publishing company information.
I choose to use Alibris because: you seem to list MORE books for sale than other used-book websites; so I just head to Alibris now after experience; you make it easier for me to find books; find the condition of the book easily; you list so many choices and the best prices. Best of all; you also list the shipping price. I can see all the information right in one place. Thanks for making it so easy. Paying is a snap; and delivery is always pretty rapid.
I find that Alibris gives me the most choices; and has the easiest way to sort them (very good; good; fair; etc); better than other sites. Definitely better and easier than Amazon! I get tired of supporting Jeff Bezos... Also I like that I can see the shipping fees very easily; big help.
I ordered a book. It arrived within a few days and was as I expected. I have been very happy with the website and service I've experienced with Alibris. I don't know what more to say to fill up the 100 character requirement.
I think I've found what I am looking for. I'll need to wait until it arrives to see whether I am correct.
I always enjoy shopping with Alibris. On a rare occasion I was disappointed by the less-than-expected quality of the book I received -- the biography of Agatha Christie -- but often the books are exactly as, or better than as described. On the whole, a very positive experience.
I feel like your mailing prices are inflated, probably, since each book comes from a different location & can't be consolidated from one location. Better World Books will continue to be my go-to used bookstore but I'm very happy you also sell cd's.
Someone posted about this book just before Christmas and I thought that it would make a great gift for my wife. Found it in no time on Alibris. Perfect condition, even though the book was over 30 years old. Prompt shipping. Great value overall.
I love that I can checkout as a guest and can click out of news letters and offers. My shopping pattern is that I will not be returning regularly to alibris, so giving me that option is such a wonderful experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.