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Alibris

Overview

Alibris has a rating of 4.7 stars from 96,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alibris most frequently mention great prices, good price and shopping experience. Alibris ranks 1st among Used Books sites.

service
776
value
8,842
shipping
8,830
returns
27
quality
8,830
This company responds to reviews on average within 1 day
How would you rate Alibris?
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Arizona
1 review
0 helpful votes
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Used book deals
January 30, 2025

I was very pleased with the service, I ordered a book and paid less than half price. The only downfall was USPS, as they tracking number was never entered into the system so I could not track my purchase. Not the fault of Alibris. I did receive the book in a timely manner. Will use this service for those hard to find books.

Date of experience: January 20, 2025
Michigan
1 review
0 helpful votes
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Very timely delivery, items were in fine condition
February 14, 2025

My experience was good in every way, except could you please, In the future, remind me what was in my order? I'm like 95 percent sure that I did get what you sent, but I might not be thinking of the right order, and in your email you gave me no indication what exactly it was I ordered from you. Thanks

Date of experience: February 4, 2025
Australia
1 review
0 helpful votes
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Good experience, product had some issues
April 22, 2025

Good experience with alibris, sent book had some issues - couple of pages had been cut very poorly, several signatures were displaced from the appropriate positions in the spine. Given the price of the book, I would have hoped that would not be the case.

Date of experience: April 12, 2025
Illinois
1 review
0 helpful votes
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Contacted Customer Service to make sure this order...
March 29, 2025
Updated review

Contacted Customer Service to make sure this order qualified for free shipping. The FREE icon had shown up, but a shipping chrge was still part of the total. Response from Customer service said it should be Zero by the time I get to the very last page of Review & Pay. Did feel a bit like an act of faith when I put in the credit card #, but then the shipping did zero out. Can't that happen earlier in the process?

Date of experience: March 19, 2025

I was able to find what I was looking for quickly,...
February 22, 2025
Previous review

I was able to find what I was looking for quickly, as well as another title I had not noticed before.

Date of experience: February 12, 2025
AG
1 review
0 helpful votes
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Great pricing and delivery
March 25, 2025

Was desperate to get a specific text book, after looking all over to the internet Alibris was the best option. The book came brand new and I paid only $75 compared to Amazon where I'd have to pay $200

Date of experience: March 15, 2025
Tennessee
1 review
0 helpful votes
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Several times hit the BACK icon once too often and...
April 20, 2025
Updated review

Several times hit the BACK icon once too often and 'left' the site, but returning my 'cart' still had my selections! Nice Web site programming!

When selecting a movie, not clear what to click on. So, got several different screens and eventually the screen for the movie and the shipper with the price and a button to add to the card.

Also on your 'home', first Web page, when try to select 'movies' the window jumps around making it not clear if do have selected 'movies'. So, your 'pull down' list is more clear.

Date of experience: April 10, 2025

Good Web site, goofy-stuff free
February 20, 2025
Previous review

Good Web site, goofy-stuff free. Good search tool. No hassle.

Date of experience: February 10, 2025
New Zealand
1 review
0 helpful votes
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It's always a pleasure to shop with Alibris. I live outside the US and our freight charges always concern me but Alibris does its best to offer fair prices. One of the finest services you can find anywhere!

Date of experience: April 2, 2025
Washington
1 review
0 helpful votes
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Yes thank you.
April 29, 2025

Re: We're following up on the order that you placed with Alibris on Mar 26,2025. Please choose one of the options below... It arrived. Please inform the buyer of a tracking number when they order.
Thank you. Take care.

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Reliable service for books I need
February 12, 2025
Updated review

I use Alibris regularly to find books for myself, or for family and friends. When a title is available, I usually have the option of several choices in format, quality, and price. My orders almost always arrive in a week, and the quality of the books has never let me down.

Date of experience: February 2, 2025

Gift for family
September 8, 2024
Previous review

Copy of a book I cherished. Found easily at a good price. Standard USPS book rate got it there in a timely manner

Date of experience: August 29, 2024
Washington
1 review
0 helpful votes
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This is the place I go to purchase my books
February 5, 2025
Updated review

This is the place I go to purchase my books. I have the option to buy new or used at great prices. Every book I have ordered over the past years has been just as described and has come in a timely manner.

Date of experience: January 26, 2025

I frequently buy my used books from you..
November 29, 2024
Previous review

I frequently buy my used books from you. I have always received excellent service.

Date of experience: November 19, 2024
Washington
1 review
0 helpful votes
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I received what I was promised
February 15, 2025

Although it took a little longer than expected, the book arrived as described and was in good condition. As a bonus, the cd copy of the book was enclosed and had not been opened (new).
Overall I was pleased with the transaction and would recommend this book seller. Thank you

Date of experience: February 5, 2025
New York
1 review
0 helpful votes
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Swamplandia!
April 15, 2025
Updated review

Ordered this book after reading a positive review (book was a Pulitzer finalist). It took longer to arrive than other books I've ordered from Alibris, but that didn't bother me since my TBR pile holds 90 books. It was in good shape, as all books I order from Alibris are upon arrival. I love this company. However, they seem to think I never received the book and have emailed twice about it, which is a first.

Date of experience: April 5, 2025

Always easy finding the books I'm looking for here,...
July 10, 2024
Previous review

Always easy finding the books I'm looking for here, and usually at a better price than anywhere else

Date of experience: June 30, 2024
Indiana
1 review
0 helpful votes
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Average service
March 21, 2025

Alibis had the best price for this book, which is Spain by Rick Steves.
Shipping price was reasonable, shipping time was a little longer than I expected. The wrapping of the book was negligent, the cover and a few front pages were severely damaged.

Date of experience: March 11, 2025
Massachusetts
1 review
0 helpful votes
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Postage charges
February 17, 2025
Updated review

It becomes necessary to order books from different suppliers. When that happens, it brings the total cost at a price that far exceeds the price of the books. That doesn't seem fair. For what I paid for shipping, delivery times were disappointing.

Date of experience: February 7, 2025

Your shipping charges are outrageous and you do not...
July 22, 2024
Previous review

Your shipping charges are outrageous and you do not give publishing company information.

Date of experience: July 12, 2024
Massachusetts
1 review
0 helpful votes
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I choose Alibris
February 24, 2025
Updated review

I choose to use Alibris because: you seem to list MORE books for sale than other used-book websites; so I just head to Alibris now after experience; you make it easier for me to find books; find the condition of the book easily; you list so many choices and the best prices. Best of all; you also list the shipping price. I can see all the information right in one place. Thanks for making it so easy. Paying is a snap; and delivery is always pretty rapid.

Date of experience: February 14, 2025

Alibris is my go-to for used books
December 7, 2024
Previous review

I find that Alibris gives me the most choices; and has the easiest way to sort them (very good; good; fair; etc); better than other sites. Definitely better and easier than Amazon! I get tired of supporting Jeff Bezos... Also I like that I can see the shipping fees very easily; big help.

Date of experience: November 6, 2024
Maine
1 review
0 helpful votes
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Another order perfectly managed and completed
April 23, 2025
Updated review

I ordered a book. It arrived within a few days and was as I expected. I have been very happy with the website and service I've experienced with Alibris. I don't know what more to say to fill up the 100 character requirement.

Date of experience: April 2, 2025

I think I've found what I am looking for
April 2, 2025
Previous review

I think I've found what I am looking for. I'll need to wait until it arrives to see whether I am correct.

Date of experience: March 23, 2025
Connecticut
1 review
0 helpful votes
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I always enjoy shopping with Alibris
March 29, 2025

I always enjoy shopping with Alibris. On a rare occasion I was disappointed by the less-than-expected quality of the book I received -- the biography of Agatha Christie -- but often the books are exactly as, or better than as described. On the whole, a very positive experience.

Date of experience: March 19, 2025
New York
1 review
0 helpful votes
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I feel like your mailing prices are inflated, probably, since each book comes from a different location & can't be consolidated from one location. Better World Books will continue to be my go-to used bookstore but I'm very happy you also sell cd's.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 24, 2025
Canada
1 review
0 helpful votes
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Someone posted about this book just before Christmas and I thought that it would make a great gift for my wife. Found it in no time on Alibris. Perfect condition, even though the book was over 30 years old. Prompt shipping. Great value overall.

Date of experience: January 13, 2025
Illinois
1 review
0 helpful votes
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I love that I can checkout as a guest and can click out of news letters and offers. My shopping pattern is that I will not be returning regularly to alibris, so giving me that option is such a wonderful experience.

Date of experience: February 19, 2025