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AlibrisReviews 104,184

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
853
value
9,848
shipping
9,838
quality
9,831
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Alibris has become my favorite place to buy books!

Date of experience: January 10, 2021
California
1 review
0 helpful votes
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Nice organization of books from cheapest to most expensive with quality ratings made it
Easy to choose. The color pics are excellent. It took a bit to grasp the variance of shipping costs, so I reduced my generous list this time, but, not being discouraged, I shall
Be back for more Jane Austen.

Date of experience: January 10, 2021
Florida
1 review
0 helpful votes
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I thought my Alibris order #******* covered this book and 2 more. That charge was for
$16.75. I had ordered 3 books. But now I see that I may not have actually ordered the Chinese Herbalist, but did now, today, here. I need to touch bases with someone about the 3 books I have ordered now. *******@yahool.com and *******046 EST.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 10, 2021
Washington
1 review
0 helpful votes
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I'm buying second time, I like shopping in here
Thank you

Date of experience: January 10, 2021
New York
1 review
0 helpful votes
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Overall good but one item never got to me but they responded quickly and waiting for a refund

Date of experience: January 10, 2021
Tennessee
2 reviews
0 helpful votes
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Coupon offered but no place to enter code at checkout.

Date of experience: January 10, 2021
Illinois
1 review
0 helpful votes
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I found what I was looking for quickly and easily; however, I wish the sort function allowed for topics AND genre types so that I could search more easily as I am trying to build a stronger, more diverse classroom library.

Date of experience: January 10, 2021
Oregon
1 review
0 helpful votes
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I don't want to be on ANYMORE mailing lists. I signed up for a free $5 coupon, but it didn't cover the books already in my cart.

Date of experience: January 10, 2021
California
1 review
0 helpful votes
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Easy, but I have no idea where my book is coming from.

Date of experience: January 10, 2021
Iowa
1 review
0 helpful votes
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It was simple to search through your catalog and find the items I wanted. There are other items I am also interested in which I will look for in future.

Date of experience: January 9, 2021
Georgia
1 review
0 helpful votes
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Quick and easy to find the book I need. I especially like the description of the used book condition.

Date of experience: January 9, 2021
Missouri
1 review
0 helpful votes
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Finding items eligible for free shipping was ridiculously difficult. Please make it easier to filter books by subject AND free shipping. Thank you.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2021
Ohio
1 review
0 helpful votes
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Thanks for having such a variety of books available at great prices!

Date of experience: January 9, 2021
Colorado
1 review
0 helpful votes
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I found what I was searching for and checked out quickly

Date of experience: January 9, 2021
New York
1 review
0 helpful votes
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Painless, fast shipping, lower price than competitors. Thanks!

Date of experience: January 9, 2021
Virginia
1 review
0 helpful votes
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This site makes finding, ordering and paying very easy. I appreciate that!

Date of experience: January 9, 2021
Michigan
3 reviews
0 helpful votes
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Ordering was interrupted snd difficult to continue. Also at first PayPal was not offered when I was able to continue with purchase like and behold there it was as a choice.

Date of experience: January 9, 2021
District of Columbia
1 review
0 helpful votes
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A little difficult to search, but overall pretty good site.

Date of experience: January 9, 2021
Florida
1 review
0 helpful votes
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Suggest you shorten your webpage checkout. Entering the name, address etc is not necessary when paying with Paypal. Figure out a fast track for success...

Date of experience: January 9, 2021
California
1 review
2 helpful votes
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Alibris has been great
January 9, 2021

Alibris has been great. I really enjoy the idea of supporting small Bookshops over amazon. I'll always support my local family owned bookshop first but they don't have everything. And with alibris I always find what I'm looking for and get to continue to support small bookshops. Shopping on alibris is quick and easy. All the info about sellers and book conditions is clearly posted as well as shipping times and costs.

Date of experience: January 9, 2021