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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I ordered a book. It came. It was exactly the book I had ordered and was in good condition as you said it would be. I looked at it for a while and I plan to look at it again when I have more time. Between writing reviews of everything I I have ordered on the internet and trying to avoid AI with every app I open, I have little time for reading anymore. Too bad for all you booksellers
My experience with this seller was great. The book was accurately described and the delivery was very prompt. I would buy from them again in a heartbeat! Thank you very much!
I can't tell when I am buying from a seller who charges shipping and when I am not. Perhaps that can be included in the description of the book.
The shipping is too high. Though the books apprear discounted, there really aren't because the shipping costs actually make the book cost more than they would without the discount.
Alibris provided quick service for my order, and I've been very satisfied with this handy illustrated reference book with detailed descriptions.
Everything went well with my order. The price was good and shipped promptly.
Great books, great prices, fast service. Great books, great prices, fast service, great books, great prices, fast service.
Great prices, great books, fast service. Every book I've received has been exactly as described,
I can find pretty much anything I can think of here, and it does ny heart good to know I'm inheriting someone else's books and music.
Such a refreshingly simple, honest, no-nonsense website. Truly an excellent experience.
The book came in good time. It was well packaged and arrived in perfect condition. I am delighted.
My order was cancelled one hour after confirmation. I'm trying to purchase the book again. Hope to have luck this time.
VERY PROFESSIONAL! I WAS A FIRST TIME ORDERER WITH YOUR COMPANY AND WAS EXTREMELY PLEASE WITH THE RESULTS! (SHOULD READ: PLEASED!) WILL DO IT AGAIN IN THE FUTURE. AM TRYING TO SELL 1000 BOOKS - DO NOT KNOW IF PEOPLE READ ANYMORE! VERY SAD AND VERY "DUMB!"
THIS IS MY FIRST EXPERIENCE WITH YOUR COMPANY! SO WE SHALL SEE HOW IT WORKS OUT!
A nice easy experience with Alibris as always.
Cheers to you
Great way to get current books without the big price tag attached to them.
Book showed up on time and was in the condition indicated, as well as being the title I ordered, which is more than I can say for Amazon.
Good prices and a large selection of books. Very happy with Alibris and its sellers.
Great selection and prices. It had books I could not find locally.
I placed an order for my son, everything arrived earlier than expected! Easy to order, great experience
I love Alibris! It's great to support something like this!
Easy to find the items I was looking for-although finding the deck of cards too a little more searching but I was happy they showed up!
Always dependable quality products competitive prices on time delivery
On time delivery. Packaged properly. Book in good shape. Alibris is my go to distributor. Always very professional and the condition of the product is exactly as described. Thank you
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.