We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I placed an order, logged off, came back with a new passcode, and the order was gone. I don't believe it. So, that's why I did not order a second book. I think your computer is not working right.
Not able to use my coupon, which every dollar adds up on college texts.
Easy, fast, never have had a problem with any order
The site is intuitive to use and makes it easy to find what yo are looking for.
I was not treated respectfully as a customer expects. Alibris does not allow mistakes so if you hit buy and need to cancel within 30 sec they won't let you. I had to $50 for a purchase I did no want.
EASY AND FAST, I LOOK FORWARD TO SHOPPING HERE AGAIN.
The site was easy to navigate and I was able to quickly message a seller.
This was an easy experience. I hope to shop here again.
The price was fantastic. The order process was quick and easy.
I found my latest trial to navigate your checkout difficult, perhaps because I am not very good with these thing. Maybe my next try will be better. I tried Amazon recently, and could not
Alibris has been my go-to for many years. Reliable and customer friendly, I can always count on finding what I'm looking for at a crazy low price. Thanks, Alibris!
Your selection is outstanding, but there is a problem in resetting the password. The pictures you need to choose cover the verify box. I finally tried the audio function and it made so little sense and was so noisy I had to keep trying until I found something I could type out for you. After all this my order was deleted. I needed to create my order twice in order to check out.
Very Good shopping experience. Im so glad I found Alibris and got the book I needed at a great price.
Website user-friendly; prices are great (less than most bookstores); easy and quick to purchase books
Simple search with adequate descriptions of the conditions of the books.
Just started. Will save further commentary until books arrive.
Was able to find the best prices on a book series I wanted from this site. With coupons and shipping consolidation I was able to get the price even lower.
Yes book prices are great but then wham they hit you with $#*!ty shipping rates doesn't make it any better than the discount book stores actually it costs me more
It was good. But would be great to search by what's at my local bookstore.
Only seller that could deliver book in a timely fashion! Excellent service
I ordered from you because you indicated $15 off which expires today (1 1/13/ 2021) There was no place to access it. My email would not take coupons. I ended up paying the full price. Your $15 discount appears to me to be a sham.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.