About the Business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Had exactly what I needed and for a price that was reasonable.
So incredibly happy to have an alternative to the mammon-greedy empire that is Amazon. So far I've been able to find everything I am looking for here on Alibris. Keep up the good work!
Pretty decent service, quick, easy and fast email confirmation. The shipping costs are high, but during a pandemic that's hardly unexpected.
It's so easy and fast to find the book I'm looking for.
I received my book in a flimsy plastic bag and opened it to find a large dent/tear in the hardcover. But to return a damaged item, for which the seller is at fault, the customer is responsible for return shipping. Most companies will give a free return for returns due to damage, and only charge return shipping if you've just changed your mind. When I contacted customer service about this, they said they'd give me a $3 coupon after I return to "offset" the shipping costs, which is a pathetic consolation, especially considering this experience has convinced me not to use this company again.
Shopping was easy. Delivery and condition of item yet to be seen.
Great website, easy to see all choices and condition of books.
Concerning trepidation about the security of my transaction and my information
Tricky to find all books by same author, had to recheck google to see you had the other one, as it did not come up on search under authors name
I love that Alibris found better deals for my overall shopping experience.
Great depth of inventory. Enjoy shopping and browsing. Always find something fun/meaningful!
I placed an order, logged off, came back with a new passcode, and the order was gone. I don't believe it. So, that's why I did not order a second book. I think your computer is not working right.
Not able to use my coupon, which every dollar adds up on college texts.
Easy, fast, never have had a problem with any order
The site is intuitive to use and makes it easy to find what yo are looking for.
I was not treated respectfully as a customer expects. Alibris does not allow mistakes so if you hit buy and need to cancel within 30 sec they won't let you. I had to $50 for a purchase I did no want.
EASY AND FAST, I LOOK FORWARD TO SHOPPING HERE AGAIN.
The site was easy to navigate and I was able to quickly message a seller.
This was an easy experience. I hope to shop here again.
The price was fantastic. The order process was quick and easy.
I found my latest trial to navigate your checkout difficult, perhaps because I am not very good with these thing. Maybe my next try will be better. I tried Amazon recently, and could not
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members