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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Great so far. Books a little pricey, however this for a specific gift.
Always have liked the Alibis customer service. Thank you. Appreciate the ease of finding all the books I can't always find any where else.
Love shopping with you. Shipping is always quick and you have puzzle books I can't find anywhere else.
Your audiobook cds have never failed to function. Thank you
This evening the experience was easy peasy
Often takes too long for the item to be delivered to the carrier for shipping
Availability of titles I wanted was very good and the price was what I looked for.
Awesome selection of books, had exactly what I needed for my research project and for a reasonable price! Keep up the good work!
Found the book I was looking for at an AMAZING price!
Checkout was quick and easy... will come back to Alibris for future purchases for sure!
I love shopping with Alibris. Good books at an amazing price. Thanks for helping me expand my library!
Easy to shop and always a quality books and service
I am sending this order directly to my brother, but I would feel more comfortable if your form also asked for my name and address, in the event of any complications. Thanks.
--Jean Lang
Good prices, reliable, and a vast selection of college books.
Great experience and much cheaper than other sites!
Had exactly what I needed and for a price that was reasonable.
So incredibly happy to have an alternative to the mammon-greedy empire that is Amazon. So far I've been able to find everything I am looking for here on Alibris. Keep up the good work!
Pretty decent service, quick, easy and fast email confirmation. The shipping costs are high, but during a pandemic that's hardly unexpected.
It's so easy and fast to find the book I'm looking for.
I received my book in a flimsy plastic bag and opened it to find a large dent/tear in the hardcover. But to return a damaged item, for which the seller is at fault, the customer is responsible for return shipping. Most companies will give a free return for returns due to damage, and only charge return shipping if you've just changed your mind. When I contacted customer service about this, they said they'd give me a $3 coupon after I return to "offset" the shipping costs, which is a pathetic consolation, especially considering this experience has convinced me not to use this company again.
Shopping was easy. Delivery and condition of item yet to be seen.
Great website, easy to see all choices and condition of books.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members