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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shipping is expensive. I would've like to see the cost before putting the book on the order list. Wonder if it is sent media or if the $13.00 ones were from over seas.
The entire process regarding my purchase was quick and easy!
Easiest order that ever I processed. Very user friendly.
Found just what I was looking for at a great price.
Your website is not as user friendly as some I use in that I have to keep putting the same author in search. Unless of course I haven't figured out how to use it.
This is my first time using this website. The website is user friendly and easy to navigate. Hopefully, the rest of this transaction goes as smoothly as the shopping and checkout.
I checked the box to receive your emails, after seeing that I would receive a discount on my order. Then when I received a confirming email with the coupon "THANKS," I got the message that only purchases over $50 received a discount. That is a very confusing (or dishonest) approach to doing business.
Fun to search books. Fast easy check out. Variety of books I want. I will be ordering more very soon.
Great depository of used books and numerous sellers.
Typically good, but this old book in your inventory was inaccurate. Had to reorder.
I tried to order three copies of the book, not just one.
Quick, easy & affordable! I was able to find exactly what I was looking for.
Found the book I've been looking for, even though it's out of print!
Always useful when I am looking for an out-of-print book!
So easy to find what your looking for and the prices are always good.
I really like the Alibris book website, thanks again.
Always a positive experience. Alibis is my go to for my books.
I was pleased with your options and look forward to reading more books from your company.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.