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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very hard to order due to problems with password and email. Had to go through the whole process taking about 45 minutes. A real pain!
Always go to alibris first when looking for a book. Never been disappointed in my order quality always great
Shopping in general very good but shipping cost very high at times and too inconsistent (treble from Texas than California to Spain, but Texas is nearer)
As a repeat customer, ordering is simple... receiving order not always the same
Alibris offers most books, in good condition, for a great price!
I was looking for a specific book & this came up at the best price. Hopefully they do have the quantity that I want.
If I put in my email, I thought I was supposed to get a $5.00 coupon. I did not get one.
If it comes and plays(even if the box is in terrible condition but the DVDs play) then I'm completely happy with your site
I liked that the seller seems to have really looked at the actual copy of the used book i'm buying. The description was not generic!
Great prices and selection.
I would like an option to able bundle with the same vendor to save on shipping.
So glad to find so many copies of this important book! I'll be using these to teach an adult Sunday School class.
I have bought books from Alibris over several years. Always excellent service and product.
All good. Accurate fast transactions. Happy reader here.
You do a good job and the price is right! Thanks so much.
Found the book I have been looking for the last three years. The price was much more reasonable than other book sites.
So much difficulty signing in. Why don't you have Thru the Bible 1 Peter and 2 Peter in stock. I always look for my books on your site first!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.