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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love my used books. I have used Alibris for years and years.
Great I will order more books in the future. Thank you.
It was very easy to locate book I wanted and just as easy to pay for it
Service is fine, but until I get the product, I really can't rate the service.
Seller has been quick and accurate in filling order and book sought after had good availability
I get good service and updates for books with great prices always a good experience!
Your site is easy to navigate and offers lots to chose from.
Easy, too easy. I set out looking for one book and got four.
It is always a pleasure to search Alibris's inventory. I have found so many wonderful titles I wish to own or give as gifts. This, James Herriot's 'Cat Stories' will be a gift. By the way, this book is a treasure.
It has been easy to find volumes and cheaper than other retailers.
Excellent online service! I would much sooner support your business than other options for buying books!
Love the ease and the cost, and the fact that they are all from independent and local bookstores
Excellent products. Easy to find. Great prices. Why go anywhere else?
There was a problem with checking out. I received the message "this site can't be reached".
I will always check Alibris before seeking books elsewhere.
I can usually find what I'm looking for. I just wish shipping wasn't so high!
I can always easily find what I am looking for while giving very little information
I had trouble registering in my account. I finally had to use my alternate email account to register.
Otherwise I have had very good experience in the past re my orders through Amazon.
Very hard to order due to problems with password and email. Had to go through the whole process taking about 45 minutes. A real pain!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.