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AlibrisReviews 102,771

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,155
shipping
9,145
quality
9,139
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Love my used books
April 28, 2021

Love my used books. I have used Alibris for years and years.

Date of experience: April 28, 2021
California
1 review
0 helpful votes
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Great I will order more books in the future. Thank you.

Date of experience: April 28, 2021
Wisconsin
1 review
0 helpful votes
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It was very easy to locate book I wanted and just as easy to pay for it

Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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Service is fine, but until I get the product, I really can't rate the service.

Date of experience: April 27, 2021
Georgia
1 review
0 helpful votes
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Seller has been quick and accurate in filling order and book sought after had good availability

Date of experience: April 27, 2021
Tennessee
1 review
0 helpful votes
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Shopping wonderful!
May 27, 2021

Shopping wonderful! But why is the shipping so high?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 27, 2021
California
1 review
0 helpful votes
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I get good service and updates for books with great prices always a good experience!

Date of experience: April 27, 2021
Colorado
1 review
0 helpful votes
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Your site is easy to navigate and offers lots to chose from.

Date of experience: April 27, 2021
Oklahoma
2 reviews
0 helpful votes
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Easy, too easy
April 27, 2021

Easy, too easy. I set out looking for one book and got four.

Date of experience: April 27, 2021
Arizona
1 review
0 helpful votes
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It is always a pleasure to search Alibris's inventory. I have found so many wonderful titles I wish to own or give as gifts. This, James Herriot's 'Cat Stories' will be a gift. By the way, this book is a treasure.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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It has been easy to find volumes and cheaper than other retailers.

Date of experience: April 27, 2021
Canada
1 review
0 helpful votes
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Excellent online service!
April 27, 2021

Excellent online service! I would much sooner support your business than other options for buying books!

Date of experience: April 27, 2021
Georgia
1 review
0 helpful votes
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Love the ease and the cost, and the fact that they are all from independent and local bookstores

Date of experience: April 27, 2021
Ohio
1 review
0 helpful votes
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Excellent products
April 27, 2021

Excellent products. Easy to find. Great prices. Why go anywhere else?

Date of experience: April 27, 2021
Montana
1 review
0 helpful votes
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There was a problem with checking out. I received the message "this site can't be reached".

Date of experience: April 27, 2021
Kentucky
1 review
0 helpful votes
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I will always check Alibris before seeking books elsewhere.

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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I can usually find what I'm looking for. I just wish shipping wasn't so high!

Date of experience: April 27, 2021
Arizona
1 review
0 helpful votes
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I can always easily find what I am looking for while giving very little information

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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I had trouble registering in my account. I finally had to use my alternate email account to register.

Otherwise I have had very good experience in the past re my orders through Amazon.

Date of experience: April 27, 2021
Texas
1 review
0 helpful votes
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Very hard to order due to problems with password and email. Had to go through the whole process taking about 45 minutes. A real pain!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 27, 2021