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AlibrisReviews 102,765

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,154
shipping
9,144
quality
9,138
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Your coupon emails are really misleading and false. The coupons in the email you sent me just said $15 off coupon, and also ‘free shipping through 5/2/21'. Well I got excited went to buy a book and then discovered that it was only $15 off if I spend a certain amount. And it was only free shipping if I spent a certain amount. Screw you guys and your phony coupons. I don't care if you had the details written in some extremely tiny text waaaay at the bottom somewhere. I hate stores that operate this way, manipulative plain and simple. Never shopping through you again, will tell others the same.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Great experience so far!
April 30, 2021

Great experience so far! Alibris found an out-of-print book I was looking for, sent me a notice when they found it, and here we are! EASY! Will definitely be back for future orders.

Date of experience: April 30, 2021
Florida
1 review
0 helpful votes
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I found a great book, and a discounted price, and a 15% coupon to boot, all on my first order. I feel like a thief.

Date of experience: April 30, 2021
Oregon
1 review
0 helpful votes
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Have been a member of Alibris for years. It has always been an easy shopping experience. Love this site!

Date of experience: April 30, 2021
Michigan
2 reviews
0 helpful votes
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I can always count on Alibris to have the best prices on used books!

Date of experience: April 30, 2021
Indiana
1 review
0 helpful votes
Follow Gwendolyn V.
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I love Alibris pricing of the books, but the shipping is entirely too expensive. I wonder why I continue to shop Alibris? I think I will start shopping somewhere else because I can get new and hard copies and pay less shipping and pay the same price. Yes, I am going to do that.

Date of experience: April 30, 2021
Massachusetts
1 review
0 helpful votes
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My orders on Alibris were ship on timing and in good conditions. Few issues I had, were handled professionally.

Date of experience: April 30, 2021
Florida
1 review
0 helpful votes
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Fun to just browse
April 29, 2021

Fun to just browse. Always find something and enjoy the extra savings with coupons offered from time to time.

Date of experience: April 29, 2021
Texas
2 reviews
0 helpful votes
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I processed this order with another company. They took my money then cancelled the order bc the book seller apparently sold the book to someone else.

Date of experience: April 29, 2021
Rhode Island
1 review
0 helpful votes
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Extremely user-friendly process to browse, choose, and check out.
This isn't my first purchase, and I know it won't be my last.:-)

Date of experience: April 29, 2021
Kentucky
1 review
0 helpful votes
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I can always find what I am looking for very quickly.

Date of experience: April 29, 2021
California
2 reviews
0 helpful votes
Follow Kendra P.
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I had no issues finding the books I needed. I'm so glad I could purchase them all on one site. I just wish there were more opportunities for free shipping. That's not Alibris fault though.

Date of experience: April 29, 2021
Georgia
1 review
0 helpful votes
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Everything was easy to find and quick to navigate :)

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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Wide selection of books
April 29, 2021

Wide selection of books. I found writer's companions to fantasy, to children's books today. They had everything I was looking for.

Date of experience: April 29, 2021
New York
2 reviews
0 helpful votes
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So confusing with the 'you just need to spend $5.98 more to qualify for free shipping' then when we added another book, we were charged shipping

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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I love Alabris
April 29, 2021

I love Alabris. Other book groups are selling at a higher rate and less really good books. I will always stick with ALIBRIS!

Date of experience: April 29, 2021
Washington
1 review
0 helpful votes
Follow Donna R.
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So far, I am pleased with this order. I am waiting for shipping (packaging, item condition, delivery time) to rate that aspect. Thanks!

Date of experience: April 29, 2021
Georgia
3 reviews
0 helpful votes
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Love your website find the books I am looking for at a reasonable price.

Date of experience: April 29, 2021
Indiana
1 review
0 helpful votes
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So far, ordering online has been fine. Let us see if the book is in same condition ("fine, like new") when I receive order.

Date of experience: April 29, 2021
New York
1 review
0 helpful votes
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Easily navigated the website and found most of the books I sought.

Date of experience: April 29, 2021