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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your coupon emails are really misleading and false. The coupons in the email you sent me just said $15 off coupon, and also ‘free shipping through 5/2/21'. Well I got excited went to buy a book and then discovered that it was only $15 off if I spend a certain amount. And it was only free shipping if I spent a certain amount. Screw you guys and your phony coupons. I don't care if you had the details written in some extremely tiny text waaaay at the bottom somewhere. I hate stores that operate this way, manipulative plain and simple. Never shopping through you again, will tell others the same.
Great experience so far! Alibris found an out-of-print book I was looking for, sent me a notice when they found it, and here we are! EASY! Will definitely be back for future orders.
I found a great book, and a discounted price, and a 15% coupon to boot, all on my first order. I feel like a thief.
Have been a member of Alibris for years. It has always been an easy shopping experience. Love this site!
I can always count on Alibris to have the best prices on used books!
I love Alibris pricing of the books, but the shipping is entirely too expensive. I wonder why I continue to shop Alibris? I think I will start shopping somewhere else because I can get new and hard copies and pay less shipping and pay the same price. Yes, I am going to do that.
My orders on Alibris were ship on timing and in good conditions. Few issues I had, were handled professionally.
Fun to just browse. Always find something and enjoy the extra savings with coupons offered from time to time.
I processed this order with another company. They took my money then cancelled the order bc the book seller apparently sold the book to someone else.
Extremely user-friendly process to browse, choose, and check out.
This isn't my first purchase, and I know it won't be my last.:-)
I can always find what I am looking for very quickly.
I had no issues finding the books I needed. I'm so glad I could purchase them all on one site. I just wish there were more opportunities for free shipping. That's not Alibris fault though.
Everything was easy to find and quick to navigate :)
Wide selection of books. I found writer's companions to fantasy, to children's books today. They had everything I was looking for.
So confusing with the 'you just need to spend $5.98 more to qualify for free shipping' then when we added another book, we were charged shipping
I love Alabris. Other book groups are selling at a higher rate and less really good books. I will always stick with ALIBRIS!
So far, I am pleased with this order. I am waiting for shipping (packaging, item condition, delivery time) to rate that aspect. Thanks!
Love your website find the books I am looking for at a reasonable price.
So far, ordering online has been fine. Let us see if the book is in same condition ("fine, like new") when I receive order.
Easily navigated the website and found most of the books I sought.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.