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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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The shipping costs to Canada are a bit of a sticker shock. It would be appreciated if they would be listed earlier on in the purchase process.
Alibris is a great site. I come here when I can't find what I'm looking for anywhere else. The site is easy to navigate, and prices are good.
Had the book I wanted at an excellent price - easy to use website.
Easy to find what I was looking for plus another of great interest and checkout process is simple and straight forward
I found what I was hoping to find, easily and reasonably priced.
Now, I hope to receive it as positively!
Great books available. Exactly what I was looking for that I couldn't find on other used sites.
Please add a way to go from the start of the check out process back to shopping. I was trying to maximize your $15 rebate program today and was attempting to add another book to my order. There was no "continue shopping" button once I started the check out process.
This is my 1st time ordering. I will let you my experience after I receive books.
Would prefer to know shipping charges up front when placing in cart
One click purchase should be two-click. I don't appreciate completing the sale before reviewing it.
Better shipping policy needed, especially when buying multiple items from one vendor
Just wanted to let you know that the reset email did not make it to hotmail.com. I did finally remember what the password was. There is one thing that I would appreciate that would make my shopping experience better. Give me a total with the shipping as I am shopping. Don't like to have to go to Check-Out to find out what it is. Thank you
It would REALLY help if you would tell us shipping costs as we assemble orders. I ordered two things from the same store, in the hopes of a shipping discount, and didn't get it. I might have ordered something else if I had known.
Your coupon emails are really misleading and false. The coupons in the email you sent me just said $15 off coupon, and also ‘free shipping through 5/2/21'. Well I got excited went to buy a book and then discovered that it was only $15 off if I spend a certain amount. And it was only free shipping if I spent a certain amount. Screw you guys and your phony coupons. I don't care if you had the details written in some extremely tiny text waaaay at the bottom somewhere. I hate stores that operate this way, manipulative plain and simple. Never shopping through you again, will tell others the same.
Great experience so far! Alibris found an out-of-print book I was looking for, sent me a notice when they found it, and here we are! EASY! Will definitely be back for future orders.
I found a great book, and a discounted price, and a 15% coupon to boot, all on my first order. I feel like a thief.
Have been a member of Alibris for years. It has always been an easy shopping experience. Love this site!
I can always count on Alibris to have the best prices on used books!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.