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AlibrisReviews 102,759

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,153
shipping
9,143
quality
9,137
This company responds to reviews on average within 1 day

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Canada
1 review
0 helpful votes
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The shipping costs to Canada are a bit of a sticker shock. It would be appreciated if they would be listed earlier on in the purchase process.

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Alibris is a great site
April 30, 2021

Alibris is a great site. I come here when I can't find what I'm looking for anywhere else. The site is easy to navigate, and prices are good.

Date of experience: April 30, 2021
Washington
1 review
0 helpful votes
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Had the book I wanted at an excellent price - easy to use website.

Date of experience: April 30, 2021
Massachusetts
1 review
0 helpful votes
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Easy to find what I was looking for plus another of great interest and checkout process is simple and straight forward

Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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I found what I was hoping to find, easily and reasonably priced.
Now, I hope to receive it as positively!

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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Great books available
April 30, 2021

Great books available. Exactly what I was looking for that I couldn't find on other used sites.

Date of experience: April 30, 2021
Virginia
1 review
0 helpful votes
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You offer a wide variety of prices and am glad private bookstores like yours still exist!

Date of experience: April 30, 2021
New Jersey
1 review
0 helpful votes
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Please add a way to go from the start of the check out process back to shopping. I was trying to maximize your $15 rebate program today and was attempting to add another book to my order. There was no "continue shopping" button once I started the check out process.

Date of experience: April 30, 2021
Virginia
1 review
0 helpful votes
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This is my 1st time ordering
April 30, 2021

This is my 1st time ordering. I will let you my experience after I receive books.

Date of experience: April 30, 2021
Pennsylvania
1 review
0 helpful votes
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Would prefer to know shipping charges up front when placing in cart

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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One click purchase should be two-click. I don't appreciate completing the sale before reviewing it.

Date of experience: April 30, 2021
Illinois
1 review
0 helpful votes
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Better shipping policy needed, especially when buying multiple items from one vendor

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2021
Illinois
1 review
0 helpful votes
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Just wanted to let you know that the reset email did not make it to hotmail.com. I did finally remember what the password was. There is one thing that I would appreciate that would make my shopping experience better. Give me a total with the shipping as I am shopping. Don't like to have to go to Check-Out to find out what it is. Thank you

Date of experience: April 30, 2021
Tennessee
1 review
0 helpful votes
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Too many dealers do not adequately describe the item.

Date of experience: April 30, 2021
Minnesota
1 review
0 helpful votes
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It would REALLY help if you would tell us shipping costs as we assemble orders. I ordered two things from the same store, in the hopes of a shipping discount, and didn't get it. I might have ordered something else if I had known.

Date of experience: April 30, 2021
California
1 review
0 helpful votes
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Your coupon emails are really misleading and false. The coupons in the email you sent me just said $15 off coupon, and also ‘free shipping through 5/2/21'. Well I got excited went to buy a book and then discovered that it was only $15 off if I spend a certain amount. And it was only free shipping if I spent a certain amount. Screw you guys and your phony coupons. I don't care if you had the details written in some extremely tiny text waaaay at the bottom somewhere. I hate stores that operate this way, manipulative plain and simple. Never shopping through you again, will tell others the same.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 30, 2021
Texas
1 review
0 helpful votes
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Great experience so far!
April 30, 2021

Great experience so far! Alibris found an out-of-print book I was looking for, sent me a notice when they found it, and here we are! EASY! Will definitely be back for future orders.

Date of experience: April 30, 2021
Florida
1 review
0 helpful votes
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I found a great book, and a discounted price, and a 15% coupon to boot, all on my first order. I feel like a thief.

Date of experience: April 30, 2021
Oregon
1 review
0 helpful votes
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Have been a member of Alibris for years. It has always been an easy shopping experience. Love this site!

Date of experience: April 30, 2021
Michigan
2 reviews
0 helpful votes
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I can always count on Alibris to have the best prices on used books!

Date of experience: April 30, 2021