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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You were the only site that had what I was looking for.
Thanks to Alibris, it never has, nor ever could be, easier to find and purchase a used book.
Website is not very user friendly when it comes to understanding what qualifies for free shipping and what does not. When free shipping is available, it doesn't cover all other books which is definitely a downside since standard book business practices are supposed to remove shipping entirely after a certain threshold is met. Signing up was a hassle and overly complicated. The shipping costs weren't guesstimated/calculated when items were in cart which is a major downside since I'm on a budget. Overall, very poor experience and improvements need to be made. The only good thing was that you can decide to buy different books based on numerous classifications, however, quality is not truly *guaranteed* since conditions of books are somewhat broad and based on personal interpretation.
Hard to complete order process. Had to be persistent to to figure it out. Finally successful. I hope.
Worked out very well. Easy to navigate, and found what I was seeking.
I love Alibris. I am a long time, happy client. Thank you.
Honestly, I'm angry at Amazon for charging too high prices. I went to Ebay first, saw this book was being sold by a seller with the name "alibris," and then came here because I recognized the name as likely being yours, a company I had purchased from many years earlier. Please keep up the good work.
Good pricing and easy website to use. Will definitely be shopping here again.
Great experience and found the book no one else had for a great price
1st buy with Alibris. Easy to find item, good description & price, several from which to choose.
Good selection, but in ordering, I kept getting stuck on shipping address; had to use two different computers and 20 minutes to get past this bottleneck.
Offer page is a bit difficult to read on my phone but I found what I was looking for.
The shipping costs to Canada are a bit of a sticker shock. It would be appreciated if they would be listed earlier on in the purchase process.
Alibris is a great site. I come here when I can't find what I'm looking for anywhere else. The site is easy to navigate, and prices are good.
Had the book I wanted at an excellent price - easy to use website.
Easy to find what I was looking for plus another of great interest and checkout process is simple and straight forward
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.