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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Good experience. My order was processed correctly.
GOOD AND EASY FINDING BOOKS.
DOESN'T SHOW ALL EDITIONS BY DEFAULT.
NO OBVIOUS WAY TO SORT BOOKS BY DISTANCE TO ADDRESS.
It was easy and I found a number of options for the book I want. Thank you for remembering me even though I have not ordered recently. I am happy not to use Amazon!
4.5 stars just because i rarely give 5. Good job, all!
Alibris is my number one source for getting scholarly books.
I also use it to "scan the library shelves" when I need to learn what books exist on a topic.
So it is a research aid as much as a store.
Shipping is more reasonable than others. I had some trouble getting it to take my password. A password reset was sent to my email and prob. Was resolved.
I like that you give out coupons, but they all seem to be for if you order over $50 at once. I don't normally order more than one book at once. Maybe you could start a rewards program that accumulates and gives a bonus once you reach a certain amount of money spent. That would be more realistic for me.
I love Alibris. It's quick and easy to find whatever book you are looking for. Prices are always great.
I have no complaints. We'll see how it goes once the packages arrive.
I look forward to getting it. It is not in the Frida collection of our library.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.