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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I have been a customer for many years and love and promote Alibris. Great job
It kept wanting to charge another card, but I got it resolved.
I despise the reprints of old books which are hard to distinguish from the originals. It would be nice if reprints had their own section of your website since Alibris specializes in old books.
Well organized site, the information is all correct, the prices good.
Your email stated Free Shipping. I ended up paying a significant amount for shipping. I think you need to make it more clear about shipping from specific places.
I have ordered many books from Alibris over the past 30 years and have always been satisfied with the books sent and with the prompt delivery. I would highly recommend Alibris to anyone who loves books.
I ordered this same title, received notice it had shipped, then received a credit on my PayPay account for the same amount I had paid but NO message to me that something had happened that the book I had paid for and had shipped was not going to arrive. Very poor service - I bought another copy of the same title after waiting for the book and not realizing sooner that you were not going to send the original. A Waste of my time.
I am a little frustrated at the perception of "discount" with codes that took care of the tax. Although my total order would have been $75, it didn't qualify for a shipping discount, causing my overall expected purchase to be 20% higher. The $5 coupon basically offset taxes. Looking at Amazon, what I needed was comparable, and I possibly could have received my order faster for a dollar or two more. So instead of getting my impulse sale, you all will receive the 'what I need sale' because I don't have the time to recreate an order with Amazon. If I do not receive my order within the set expectation of 10 days, I will strongly consider discontinuing my use of Alibris in the future.
I had to leave the site for a while and now I'm back. The items were there!
Put in search for book and received one located very quickly.
Would be good to see shipping before the final check out screen.
Shipping too expensive. May look elsewhere next time otherwise 5 stars.
I would like pages counts on all printed materials.
The shipping ended up being so high that I had to abandon the other 2 books i wanted to get.
Would have liked to purchase a used book instead, but am satisfied with my choice of purchase
Good experience. My order was processed correctly.
GOOD AND EASY FINDING BOOKS.
DOESN'T SHOW ALL EDITIONS BY DEFAULT.
NO OBVIOUS WAY TO SORT BOOKS BY DISTANCE TO ADDRESS.
It was easy and I found a number of options for the book I want. Thank you for remembering me even though I have not ordered recently. I am happy not to use Amazon!
4.5 stars just because i rarely give 5. Good job, all!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members