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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very easy to navigate. Vast selection of books in various conditions.
Huge selection of books. Great prices too! Glad I found this site
Had a problem, sent an email to Customer Service, received a response that did not really address my problem. Problem may have been resolved but i seem to be having trouble completing my order.
Quick & easy-good price too!
I think S&H was reasonable
Changing my mailing address was a complete mess. Someone in IT should address it.
Would be nice to see shipping costs up-front so they don't come as a surprise at checkout. Shipping was nearly as much as the items! I still ordered the books, so there's that.
I was glad to find these books! Could not believe they would be hard to get.
No $5.00 coupon applied to order. Issue me a credit if you do not give me the $5.00 you promised on your web-site or you'll never hear from me again.
So far so good. Ordering the book was very easy online. Hopefully, everything else will go as smoothly.
I am so happy u have the music i like. Down the road i will shop for more music. Thank u!
I can almost always find what I am looking for. Response time is always reasonable.
Easy to order. Please ship quickly and I'll promote with another 5 stars. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.