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AlibrisReviews 101,961

4.7

From the business

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
797
value
8,823
shipping
8,813
quality
8,807
This company responds to reviews on average within 1 day
Virginia
1 review
0 helpful votes
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I found the books I wanted and in excellent condition.

Date of experience: July 27, 2021
North Carolina
1 review
0 helpful votes
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User friendly!
July 27, 2021

User friendly! Easy to manipulate website - straight forward!

Date of experience: July 27, 2021
New York
1 review
0 helpful votes
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I always love Alibris
July 27, 2021

I always love Alibris. This is my preferred site for buying books.
Today, you had the books I was looking for and the price was terrific.

Date of experience: July 27, 2021
Wisconsin
1 review
0 helpful votes
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Wonderful site, nearly always find what I am looking for at great prices

Date of experience: July 27, 2021
California
1 review
0 helpful votes
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Would have liked to see some obvious announcement at the top of the main page that free shipping was available for a minimum order. I didn't scroll down the main page and only saw it when I was in the shopping cart about to submit the order. If I had seen it earlier, I probably would have shopped for more. Just a thought.

Date of experience: July 27, 2021
District of Columbia
1 review
0 helpful votes
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Would prefer to get books from one place to reduce multiple shipping routes

Date of experience: July 27, 2021
Canada
1 review
0 helpful votes
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I tried to use a coupon that was sent to me by email, but in all cases, the website said that the coupon was not valid for the amount purchased, even though that amount was greater than what the email said! This is false advertising and extremely disappointing in a company in which I have had confident in the past.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
Wisconsin
1 review
0 helpful votes
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Shipping is a little much but the price of the books themselves more than makes up for it

Date of experience: July 27, 2021
Bahrain
1 review
0 helpful votes
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Last time I was not familiar; this time its short and sweet. But i feel for the standard shipping fees is high.

Date of experience: July 27, 2021
Iowa
2 reviews
0 helpful votes
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Great selection of books, great prices and there are always coupons!

Date of experience: July 27, 2021
Texas
2 reviews
0 helpful votes
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Shipping cost were supposed to be free if over 40$ and I got charged. That's messed up!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2021
District of Columbia
1 review
0 helpful votes
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Quick and easy; the ratings on the available objects were helpful

Date of experience: July 27, 2021
Florida
1 review
0 helpful votes
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I can always find older decent books I cannot find elsewhere.

Date of experience: July 27, 2021
Tennessee
1 review
0 helpful votes
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I always com back to alibris when looking for a used book!* *

Date of experience: July 27, 2021
West Virginia
1 review
0 helpful votes
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Everything was so easy to find
July 27, 2021

Everything was so easy to find. Pages were user friendly. Love the variety

Date of experience: July 27, 2021
California
1 review
0 helpful votes
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Shopping with alibis was fast, easy, and they had exactly what I was looking for.

Date of experience: July 26, 2021
Maryland
1 review
0 helpful votes
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I wish the sellers could provide more info on the books they have for sale, as well as come photos of the book. This should be doable.

Date of experience: July 26, 2021
Florida
1 review
0 helpful votes
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Irritated with shipping rates; mislead about shipping rates until you are about to pay

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021
California
1 review
0 helpful votes
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Fast, secure purchase of book I need. Thanks, Alibris!

Date of experience: July 26, 2021
Oregon
1 review
0 helpful votes
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Overpriced...
August 25, 2021

Overpriced... I don't like Amazon, but I need an alternative that doesn't cost more.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2021