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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I appreciate the very affordable prices that are offered by albiris, but they make it up in the shipping. I picked out a few books and the shipping ended up costing more than the total of the books. I found the other books at an affordable website with no shipping cost.
Easy pricing and delivery terms in my own currency.
I'd like to see if I can buy from one store to save on shipping. Paying more for shipping than the product is not efficient to the pocketbook.
I've been ordering books and and off for quite a few years and I'm always satisfied with the service. Very easy to navigate to find items.
Even though the prices on books are phenomenal, the shipping charges are high.
The website is horrible. It said I could get free shipping if I added so much more. But there is no way to search for free shipping books. There are just categories that I am not interested in. If I put a search for a book I would like of course it does not have the free shipping. You need a search in free shipping category. Also I had to use an alternate web browser because your site always froze on chrome. Also you have to totally resign in again and with a payment method each time you add a book to your cart. What a nuisance.
I received a coupon code in my email. I entered it and the system would not take it. I feel cheated of the $5.00 off that it promised.
I received a coupon code in my email. I entered it and the system would not take it. I feel cheated of the $5.00 off that it promised.
My experience so far has been nice, but I wish I had more coupons to not spend as much.
Alibris is a user-friendly reliable source of books
I was able to find the books I was interested in at very good prices.
I'm so excited that you have these books that I've been looking for!
It was easy to find what I was looking for. Filtering for condition, price and location of seller was simple and effective.
You had just what
I was looking for. The ordering process was fast and simple
The shipping is killer and most often more than the books themselves but it is still loads cheaper than most sites.
Quick. I found the book I was looking for. Was tempted to buy more as I saw many titles that interested me. Straight forward checkout.
I wish the shipping was cheaper but the books have all been as listed. I've shared the site with others
I throughly enjoyed my shopping experience this morning.
Easy and efficient as always. Plus trustworthy. I know I'll get a book in great shape or Alibris will make it right.
I got confused about signing up for the checkup things with the traffic lights etc. and had to start over. Confusing. I do like your service tho.
Website is easy to use. No problems freezing between screens. Prices are the best I've found.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.