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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Creating the order was super easy, which I appreciate. But I don't know how secure the site is --
Just ordered. All well so far. Will report when expedited book arrives.
I have purchased many books from Alibris and the service is excellent!
I have used Alibris to find my books for every degree from my bachelors through to my Doctorate and now I am using Alibris for my son's books for college. Great choices and LOTS of savings! Plus easy to access Purchasing History to use for my tax deductions for Educational Deductions!
You gotta love Alibris!
I kept getting the old shipping address & finally I was able to list the new one which is the same as the billing address.
Fast and easy. Found exactly what I was hunting for
Easy to find items, quick checkout process. Hope my books arrive quickly.
Easy. Just had an issue with my house number. The auto fill didn't have it. It's #25. Also please include the last 4 numbers of my zip code 4547
Otherwise it might end up in another part of town. Thank you.
The listing said the book was New. The shipping paper did not mention that fact. I am hoping that this book is New. I could have gotten a used copy at a cheaper price, but felt the added cost was worth it to get New. Thanks.
Great! Very convenient to order used books from one site.
I love coming to Alibris and have for at least 20 years!
It was easy to look up titles of books sought after
Have to keep signing back in to make a purchase. Your shipping rates are outrageous! Media mail rates are much cheaper!
The website is simple but kind of clunky looking; while my shopping experience was pretty straightforward, I was a tiny bit overwhelmed when i initially got onto the site.
Quick, easy to order. Took less than three minutes to find book and place an order.
Easy and cheap! Great descriptions of used books wear and tear if you are purchasing used!
Easy checkout. Clear description of shipping charges.
Although tmi. Just show me the best deal on what I asked for. Ty!
Easy shopping. Hopefully the book will arrive in time for class in three week regardless of the COVID delay message.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.