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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Shopping for books through Alibris has been easy, clear and my order has never come wrong and everything has gone without problems.
Very quick ordering and very efficient so far. Hope I receive it soon. I just love this website now
You showed books similar to the ones I've looked at or ordered before; that was helpful in my choosing these books.
The books I was hunting were easy to find.
I'm delighted that Alibris Book Fetch found the book I was looking for! I had had no luck obtaining a copy and didn't really expect that one would turn up. Thank you!
Easily found what I needed, then ordering was just as quick.
The price of the used book plus shipping is so close to the price of a new book from Amazon with free shipping it's hardly worth logging on
Love shopping at Alibris, always good information about the subject.
Very good! But it looks like orders #*******-5 and -6 are the same book!
Great help to save money with your consolidation option thank you!
Everything worked. There was enough review steps for me to feel comfortable at a new online shop. Glad to try this out.
Couldn't figure out the free shipping as it didn't show up before I entered my payment details. Other than that smooth experience, so keep up the great work at alibris :)
Love the discounts and availability of books that i want on alibris <3 so good love this website
Amazing deals makes collecting affordable love it
Pretty good so far. I found what I need so now to wait
First time:
Prove to me that you are as good as I rated you to be.
Easy and able to find all that we wanted. It would be nice if shipping costs were included with coupons.
The last book I received from thrift books the cover was very filthy like it came from a garbage can. It was not presentable. I have other used books that were not as dirty. Hopefully this one will be better to receive. Thanks
I have a new billing address that is on my current bank statement, different from what your form is accepting. I tried five times to complete it as requested and finally had to fill in a former billing address. What sense does that make? Please fix.
It was easy to update my account information and make my purchase.
Very good so far. Will reserve final judgement when book arrives
It is easy to navigate through the program and books arrive as described in a timely manner.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.