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AlibrisReviews 107,772

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
950
value
11,315
shipping
11,305
quality
11,299
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Shopping for books through Alibris has been easy, clear and my order has never come wrong and everything has gone without problems.

Date of experience: October 5, 2021
Puerto Rico
1 review
0 helpful votes
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Awesome found better selection of the tittle that interested me.

Date of experience: October 5, 2021
Kentucky
1 review
0 helpful votes
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Very quick ordering and very efficient so far. Hope I receive it soon. I just love this website now

Date of experience: October 5, 2021
Texas
1 review
0 helpful votes
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You showed books similar to the ones I've looked at...
October 5, 2021
Updated review

You showed books similar to the ones I've looked at or ordered before; that was helpful in my choosing these books.

Date of experience: October 5, 2021

The books I was hunting were easy to find
March 23, 2021
Previous review

The books I was hunting were easy to find.

Date of experience: March 23, 2021
Oregon
1 review
0 helpful votes
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I'm delighted that Alibris Book Fetch found the book I was looking for! I had had no luck obtaining a copy and didn't really expect that one would turn up. Thank you!

Date of experience: October 5, 2021
Indiana
1 review
0 helpful votes
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Easily found what I needed, then ordering was just as quick.

Date of experience: October 5, 2021
New Hampshire
1 review
0 helpful votes
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The price of the used book plus shipping is so close to the price of a new book from Amazon with free shipping it's hardly worth logging on

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 5, 2021
Virginia
1 review
0 helpful votes
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Love shopping at Alibris, always good information about the subject.

Date of experience: October 5, 2021

Easy to navigate!
January 17, 2021
Previous review

Easy to navigate!

Date of experience: January 17, 2021
California
1 review
0 helpful votes
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Very good!
October 4, 2021
Updated review

Very good! But it looks like orders #*******-5 and -6 are the same book!

Date of experience: October 4, 2021

Great help to save money with your consolidation option...
February 3, 2021
Previous review

Great help to save money with your consolidation option thank you!

Date of experience: February 3, 2021
Oregon
1 review
0 helpful votes
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Everything worked
October 4, 2021

Everything worked. There was enough review steps for me to feel comfortable at a new online shop. Glad to try this out.

Date of experience: October 4, 2021
California
1 review
0 helpful votes
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Couldn't figure out the free shipping as it didn't show up before I entered my payment details. Other than that smooth experience, so keep up the great work at alibris :)

Date of experience: October 4, 2021
Florida
1 review
0 helpful votes
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Love the discounts and availability of books that i...
October 4, 2021
Updated review

Love the discounts and availability of books that i want on alibris <3 so good love this website

Date of experience: October 4, 2021

Amazing deals makes collecting affordable love it
April 23, 2021
Previous review

Amazing deals makes collecting affordable love it

Date of experience: April 23, 2021
Georgia
1 review
0 helpful votes
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Pretty good so far
October 4, 2021

Pretty good so far. I found what I need so now to wait

Date of experience: October 4, 2021
Texas
2 reviews
0 helpful votes
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First time:
Prove to me that you are as good as I rated you to be.

Date of experience: October 4, 2021
Pennsylvania
1 review
0 helpful votes
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Easy and able to find all that we wanted
October 4, 2021
Updated review

Easy and able to find all that we wanted. It would be nice if shipping costs were included with coupons.

Date of experience: October 4, 2021

Easy to search
May 18, 2021
Previous review

Easy to search.

Date of experience: May 18, 2021
New York
1 review
0 helpful votes
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The last book I received from thrift books the cover was very filthy like it came from a garbage can. It was not presentable. I have other used books that were not as dirty. Hopefully this one will be better to receive. Thanks

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Pennsylvania
1 review
0 helpful votes
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I have a new billing address that is on my current bank statement, different from what your form is accepting. I tried five times to complete it as requested and finally had to fill in a former billing address. What sense does that make? Please fix.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2021
Virginia
1 review
0 helpful votes
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It was easy to update my account information and make my purchase.

Date of experience: October 4, 2021
North Carolina
1 review
0 helpful votes
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Very good so far
October 4, 2021

Very good so far. Will reserve final judgement when book arrives

Date of experience: October 4, 2021
South Dakota
1 review
0 helpful votes
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It is easy to navigate through the program and books...
October 4, 2021
Updated review

It is easy to navigate through the program and books arrive as described in a timely manner.

Date of experience: October 4, 2021

Easy and fast
October 1, 2021
Previous review

Easy and fast.

Date of experience: October 1, 2021