
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's ok, the $5 subscription coupon browser don't work at the bottom.
The initial listing said "eligible for free shipping" but no option fir that presented. That's obnoxious.
Everything ok. Just wish more sellers available to get multiple books from same shipper.
Site user friendly & found just what I was look it for at a great price!
The setup was good but different from most of the others. For example, there was no mention of becoming a member until after the purchase. Just a small matter of getting used to it, since the problem corrects itself as soon as you join.
Very easy to follow with clear directions to purchase. Been a pleasure to do business with you.
It was easy to find the book I wanted at a price I was willing to pay.
Love the variety and better prices. Your website even makes it easier to shop as a guest than most sites.
As is always the case, Alibris comes through with one of my odd sources!
Alibris is the BEST for my quirky literature needs!
Quick. Efficient. Many choices and values. Excellent.
I was going to spend $36 on five books but the discount doesn't put much of a dent in the freight.
The shipping price is too high. Ithink with all thats going in the world and so many people with work too high on the shipping. I like buyoing books, I don't think I will make with the shipping cost. Looking something cheaper in the cost in shipping to find a bookstore. With this cost I don't think I will meet my goal 1000 books.
Always exceeds my hopes and expectations! Thank you!
Seems fine. Haven't gotten the book yet (just ordered), so we'll see, yeah?
Alibris found a better deal as I was checking out. I love that!
Annoying that coupons never work - they're not really discounts. Too many conditions.
Website easy to use. Previous experiences have been good.
Every time I put something in my cart, I couldn't go back to my search. I had to reenter it. And I was trying to get 4 books all from the same seller.
Easy to find title. Hope there are no markings in book as i could not tell from description.
Great place to buy from a variety of local sellers all over the world
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.