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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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New to the site. Is there a way for me to sell my old books as well?
Postage is keeping me from buying more. Too bad you are not shipping from a central warehouse; I understand why not.
Quick notification of unavailability with direct link to order alternative. Receipt did NOT show where I ordered the first one from, so am guessing.
My experience with Alibris has always been good. Never gotten a bad book and they go out of the way to make sure the sellers are legit.
Website, and coupon codes from email, straightforward and easy to use.
Always a pleasure to do business with Alibris Books!
Always a pleasure to do business at Alibris.
Easy to check out as guest. Easy to connect to PayPal. Easy that the system waited until the order was complete to make the offer for you to create an account. The whole process couldn't have been simpler.
Very easy. Appreciated the discount options at checkout.
Web site not clear on how to change billing address
Found item wanted as gift to sister when first looked. Easy to order, even changed her number. Good ol Abe
The website was a little buggy but I love this site!
Fast and easy to order, waiting to see how the shipping/receiving goes!
Recently received seven books from three dealers. All were prompt and in great condition. Thank you.
Love the easy to search website! Lots of wonderful books that fit my budget.
I had a coupon that was suppose to give me free shipping and $15 discount if I used before 11:59pm. I didn't get free shipping and I only got $2. Off a $46. Dollar order.
I always get the best prices, and merchandise always arrives on time
Found exactly what I needed at a great price... Thanks so much for the savings!
So far my ordering experience is good, but it also depends when am I going to get my package. It says 3 to 10 business days, thanks you
A little wordy for my taste, reference to UK shipping, complicates the process.
Very complicated menus for checking out, also, lost cart, item was not available, then searched to find original cart, item was found, lots of effort.
Excellent! Allows for easy modification of shipping address for people on the move!
You asked all the questions necessary for this order: card number, shipping address, confirmation. This info is important because I move around a lot. Thnk you so much! Helena seamour
Well done easy ordering experience looking forward to receiving my book.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.