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AlibrisReviews 107,775

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
950
value
11,317
shipping
11,307
quality
11,301
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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New to the site
October 3, 2021

New to the site. Is there a way for me to sell my old books as well?

Date of experience: October 3, 2021
Wyoming
1 review
0 helpful votes
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Postage is keeping me from buying more. Too bad you are not shipping from a central warehouse; I understand why not.

Date of experience: October 3, 2021
Maine
1 review
0 helpful votes
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Quick notification of unavailability with direct link to order alternative. Receipt did NOT show where I ordered the first one from, so am guessing.

Date of experience: October 3, 2021
Kentucky
1 review
0 helpful votes
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My experience with Alibris has always been good. Never gotten a bad book and they go out of the way to make sure the sellers are legit.

Date of experience: October 3, 2021
California
1 review
0 helpful votes
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Website, and coupon codes from email, straightforward and easy to use.

Date of experience: October 3, 2021
Maine
3 reviews
0 helpful votes
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Always a pleasure to do business with Alibris Books!
October 3, 2021
Updated review

Always a pleasure to do business with Alibris Books!

Date of experience: October 3, 2021

Always a pleasure to do business at Alibris
February 26, 2021
Previous review

Always a pleasure to do business at Alibris.

Date of experience: February 26, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to check out as guest
October 3, 2021

Easy to check out as guest. Easy to connect to PayPal. Easy that the system waited until the order was complete to make the offer for you to create an account. The whole process couldn't have been simpler.

Date of experience: October 3, 2021
Arizona
1 review
0 helpful votes
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Very easy
October 3, 2021

Very easy. Appreciated the discount options at checkout.

Date of experience: October 3, 2021
Alaska
2 reviews
0 helpful votes
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Web site not clear on how to change billing address

Date of experience: October 3, 2021
Colorado
2 reviews
0 helpful votes
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Found item wanted as gift to sister when first looked. Easy to order, even changed her number. Good ol Abe

Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
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The website was a little buggy but I love this site!

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Fast and easy to order, waiting to see how the shipping/receiving goes!

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Recently received seven books from three dealers. All were prompt and in great condition. Thank you.

Date of experience: October 3, 2021
Texas
1 review
0 helpful votes
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Love the easy to search website!
October 3, 2021

Love the easy to search website! Lots of wonderful books that fit my budget.

Date of experience: October 3, 2021
Pennsylvania
1 review
0 helpful votes
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I had a coupon that was suppose to give me free shipping and $15 discount if I used before 11:59pm. I didn't get free shipping and I only got $2. Off a $46. Dollar order.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2021
Florida
1 review
0 helpful votes
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I always get the best prices, and merchandise always...
October 3, 2021
Updated review

I always get the best prices, and merchandise always arrives on time

Date of experience: October 3, 2021

Found exactly what I needed at a great price...
January 20, 2021
Previous review

Found exactly what I needed at a great price... Thanks so much for the savings!

Date of experience: January 20, 2021
Georgia
1 review
0 helpful votes
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So far my ordering experience is good, but it also depends when am I going to get my package. It says 3 to 10 business days, thanks you

Date of experience: October 3, 2021
North Carolina
2 reviews
0 helpful votes
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A little wordy for my taste, reference to UK shipping,...
October 3, 2021
Updated review

A little wordy for my taste, reference to UK shipping, complicates the process.

Date of experience: October 3, 2021

Very complicated menus for checking out, also, lost...
October 3, 2021
Previous review

Very complicated menus for checking out, also, lost cart, item was not available, then searched to find original cart, item was found, lots of effort.

Date of experience: September 3, 2021
Virginia
1 review
0 helpful votes
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Excellent!
October 3, 2021
Updated review

Excellent! Allows for easy modification of shipping address for people on the move!

Date of experience: October 3, 2021

You asked all the questions necessary for this order:...
August 18, 2021
Previous review

You asked all the questions necessary for this order: card number, shipping address, confirmation. This info is important because I move around a lot. Thnk you so much! Helena seamour

Date of experience: August 18, 2021
Maine
1 review
0 helpful votes
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Well done easy ordering experience looking forward to receiving my book.

Date of experience: October 3, 2021