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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to use and navigate. There are a lot of choices! I can't believe the older titles. I will be back and shop again.
User-friendly website, good prices, excellent selection!
Even though I was entering the correct billing address for my Mastercard, your website would not accept it. (I tried 3 times.) I eventually gave in and had to use my other credit card (Visa).
First time shopping with you. Will see what I think after the product arrives.
Easy search for the books I wanted, easy check out!
Quick and always find what i am looking for at a best rice
So far, so good. We have yet to see if the book is in good condition and doesn't take too long to receive. I soooo appreciate that you didn't force me to "sign in" to your site. I came to your site to buy this book BECAUSE the first place I attempted was forcing me to "log in". You didn't. Thanks for that!
The packaging of the books I've ordered has been outstanding. Alibris takes care to ensure items are received in the condition they are bought.
You have every dvd imaginable! Everything I wanted from really obscure titles to popular. Your site is amazing!
Love this site. So convenient to order books for my Father, Others & Myself.
It would help to know how the book or books will be shipped. We have a different address for UPS or FedEx or the like
It was an excellent and user-friendly shopping experience.
Easy to make purchase and find the book I was looking for.
Great as long as a new book is shipped. Shopping was easy.
The Alibris website is easy to navigate and find the books your are interested in. I really like the wish list so that I can keep track of the books that I want.
New shipping address should be nearer and before pay for gifts etc
Easy enough. Let's see how long it takes to receive it.
Good prices, found what I wanted quickly, shipping was consolidated by seller that's great.
I can always find what I'm looking for on your site
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.