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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Thank you for taking Paypal! Makes shopping so much easier.
Good prices, wish more audible formats and tease with a coupon that is not applicable unless... not told upfront
Quick and easy checkout and found exactly what I wanted
I receivd a notice of cancellation and now when I reorder the total charge is wrong. To submit a review I must agree to a grayed out, difficult to read statemenet: I agree to have this feedback published on public websites (Sitejabber, Google, and others) to help inform other consumers. I don't want to publish on Google or any site exept Alibris.
I first tried to order on Powells but their order process didn't work.
Alibris always has the books I'm looking for at the best prices.
Always the best place to find books at a great price.
I was expecting a discount as was offered when I opened your email. $2 on a $20 purchase. I could not find a place on the order form to enter HAUNT.
Hence the poor rating.
Your website would not accept my email address for discount registration.
Easy to find what I needed.
Always appreciate the PayPal option.
Love alibris. Only suggestion: wish it was slightly more streamlined to add books from the same seller after adding one to my cart
It is easy to navigate this site. I usually find what I'm looking for.
Quick and easy to find the titles I was looking to purchase. Lots of ones to chose from within each title, too.
It is always easy to find the books I want and at a great price from Alibris!
It is very easy to find the books I want on this website!
Found the book easily and there were many vendors from whom to order. Priced very reasonably
Just great, I live and die with Alibris. Alibris I love you.
Shipping costs that are unknown until viewing cart
Just enough information, well organized and easy to find. A very pleasant shopping experience.
Easy to navigate and to find what you looking for at a reasonable price.
I buy a lot of books because I deserve them and I don't have a cable bill. I have no use for television.
Always a pleasure to used Alibris. A true book lovers site.
Super easy to find what I was looking for and buy it.
Everything worked! Except the end. Do not want publicity or further contact.
When choosing free shipping the statement does not update; have to 'trust' or email customer service to clarify.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.