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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Great choices, however the shipping & handling is too much!
Great selection and good prices. Surprised by some of the shipping costs.
Simple discovery of the author/book checkout smooth
Confused when trying to negotiate your web site. Might have a better time of it nest time. Thought the shipping was a little exorbitant.
Happy to find this cd…. One of my favorites! Looking forward to receive it!
Love alibis and send all my ppl here as opposed to amazon. Thank you!
No problems with ordering process, and the prices were terrific. I hope to add a positive update when my movies arrive.
Pam
I selected my book and then my final receipt after I paid says a different title than what I selected and I don't want it.
I have a great deal in negotiating the website. Although I think the shipping is too high I was able to get a slightly better deal
Great service and feels like you are genuinely human on this site.
Just placed an order, so far so good. Hope it goes smooth going forward.
Very easy transaction! Good selection of payment methods.
Alibris nearly always has what I'm looking for, love the format and options. My go to.
DO NOT store my credit card. I've said this before. IF in fact I said yes at some point, I was not aware what I was doing. I repeat. DO NOT store my credit card.
I found many options for the book I want. The purchase was quick and easy.
So happy to finally find this book! And it was in my home state
Very nice to find this book here. I grew up spending time at a camp on North Beach!
Found what I was looking for. Was fair priced and easy checkout
I have used Alibris to buy books for many years. Always satisfied.
I have shopped with Alibris for many years and have always been satisfied.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.