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AlibrisReviews 107,700

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,282
shipping
11,272
quality
11,266
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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This process would be more pleasant had I not had to uncheck boxes to opt out of receiving monthly advertising in my overcrowded inbox.

Date of experience: November 3, 2021
Michigan
1 review
0 helpful votes
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I like that they do the legwork to find the books, at great prices.

Date of experience: November 3, 2021
Ohio
1 review
0 helpful votes
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Ease of ordering!
November 3, 2021

Ease of ordering! You helped me update my credit card! Thank you!

Date of experience: November 3, 2021
Illinois
1 review
0 helpful votes
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Good, except that I had filled my cart, stopped for...
November 3, 2021
Updated review

Good, except that I had filled my cart, stopped for a moment, then all my items disappeared when I logged in. I had to start all over again. :(

Date of experience: November 3, 2021

Easy site to use!
October 1, 2021
Previous review

Easy site to use!

Date of experience: October 1, 2021
Washington
1 review
0 helpful votes
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A little confusing on payment and sighing up but overall very good

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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Timing out of my on-line order
December 3, 2021

Timing out of my on-line order. I emailed all the vendors separately to see if they would bundle the orders and send them as media mail. I orders 7 items from one person. It would be nice to see some sort of on -screen shipping savings when multiple items are chosen from the same seller.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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They should disclose the estimate shipping time before placing order. 3-13 days is a poor turn around time.

Date of experience: November 3, 2021
Illinois
3 reviews
0 helpful votes
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The discount was placed in an area I would have missed.

Date of experience: November 3, 2021
Texas
3 reviews
0 helpful votes
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Quick to find what I was looking for, and easy to order.

Date of experience: November 3, 2021
Alabama
1 review
0 helpful votes
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Different from any other website I have used.
Hope that the quality of the CD's I purchased are good and that the delivery is worth the shipping costs.

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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Too many items do not have full information(pub. Date, reprint info. Color of binding (to distinguish between editions), etc. The seller I chose did have this info. Good for them

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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I love Alibris
November 3, 2021

I love Alibris. One small feature request: don't take me to the wishlist page when I move an item from my cart to it. Just remove it from my cart and leave me in my cart page.

Date of experience: November 3, 2021
Canada
1 review
0 helpful votes
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Some things haven't been in stock but everything has...
November 3, 2021
Updated review

Some things haven't been in stock but everything has worked out okay.

Date of experience: November 3, 2021

Delivery is a little slow to say the least!
October 26, 2021
Previous review

Delivery is a little slow to say the least!

Date of experience: September 26, 2021
Iowa
3 reviews
0 helpful votes
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Every book that I have purchased has been affordable...
November 3, 2021
Updated review

Every book that I have purchased has been affordable and shipped fast. I love this company. College books are so expensive but Alibris makes it so affordable and the quality of the books are in great condition. Awesome company, I will definitely recommend to friends and family.

Date of experience: November 3, 2021

I am beyound excited that I am able to find books for...
October 26, 2021
Previous review

I am beyound excited that I am able to find books for college at affordable prices. I love this site and will continue to purchase books and I will definitely be recommending this website to friends and family.

Date of experience: October 26, 2021
Illinois
2 reviews
0 helpful votes
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Enjoy reading the descriptions and the ease in which...
November 3, 2021
Updated review

Enjoy reading the descriptions and the ease in which I can search and find what I'm looking for.

Date of experience: November 3, 2021

Reasonably priced books
October 6, 2021
Previous review

Reasonably priced books

Date of experience: October 6, 2021
Virginia
1 review
0 helpful votes
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Great selection of books, shipping can get quite costly though.

Date of experience: November 3, 2021
Pennsylvania
1 review
0 helpful votes
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I found a very good deal on the book and loved that it was supporting Goodwill too

Date of experience: November 3, 2021
North Carolina
1 review
0 helpful votes
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Quick and easy
November 3, 2021

Quick and easy. Nice place to find great music! Can't wait for it to arrive.

Date of experience: November 3, 2021
Indiana
2 reviews
0 helpful votes
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Love it
November 3, 2021

Love it. So much to choose. Old favorites and classics galore

Date of experience: November 3, 2021
California
1 review
0 helpful votes
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First time shopping here
November 2, 2021

First time shopping here. Website is very easy to use

Date of experience: November 2, 2021