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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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This process would be more pleasant had I not had to uncheck boxes to opt out of receiving monthly advertising in my overcrowded inbox.
I like that they do the legwork to find the books, at great prices.
Good, except that I had filled my cart, stopped for a moment, then all my items disappeared when I logged in. I had to start all over again. :(
A little confusing on payment and sighing up but overall very good
Timing out of my on-line order. I emailed all the vendors separately to see if they would bundle the orders and send them as media mail. I orders 7 items from one person. It would be nice to see some sort of on -screen shipping savings when multiple items are chosen from the same seller.
They should disclose the estimate shipping time before placing order. 3-13 days is a poor turn around time.
The discount was placed in an area I would have missed.
Quick to find what I was looking for, and easy to order.
Different from any other website I have used.
Hope that the quality of the CD's I purchased are good and that the delivery is worth the shipping costs.
Too many items do not have full information(pub. Date, reprint info. Color of binding (to distinguish between editions), etc. The seller I chose did have this info. Good for them
I love Alibris. One small feature request: don't take me to the wishlist page when I move an item from my cart to it. Just remove it from my cart and leave me in my cart page.
Some things haven't been in stock but everything has worked out okay.
Delivery is a little slow to say the least!
Every book that I have purchased has been affordable and shipped fast. I love this company. College books are so expensive but Alibris makes it so affordable and the quality of the books are in great condition. Awesome company, I will definitely recommend to friends and family.
I am beyound excited that I am able to find books for college at affordable prices. I love this site and will continue to purchase books and I will definitely be recommending this website to friends and family.
Enjoy reading the descriptions and the ease in which I can search and find what I'm looking for.
Great selection of books, shipping can get quite costly though.
I found a very good deal on the book and loved that it was supporting Goodwill too
Quick and easy. Nice place to find great music! Can't wait for it to arrive.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.