Sitejabber Website Reviews and Complaints
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AlibrisReviews 107,665

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,260
shipping
11,250
quality
11,244
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kentucky
2 reviews
0 helpful votes
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Easy/efficient
November 13, 2021

Easy/efficient. Good to have an alternative to Amazon!

Date of experience: November 13, 2021
Pennsylvania
1 review
0 helpful votes
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Large selection on the topic I wanted and priced reasonably.

Date of experience: November 13, 2021
Idaho
1 review
0 helpful votes
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Went really well found what we needed and made the purchase. Thanks for having what we wanted in-stock. Can't wait til it shows up.

Date of experience: November 13, 2021
Virginia
1 review
0 helpful votes
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Easy to locate and purchase
November 13, 2021

Easy to locate and purchase. However, shipping costs high for a book.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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Fast, would have liked to know the shipping carrier first though.

Date of experience: November 13, 2021
Alabama
1 review
0 helpful votes
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It is a pain trying to shop when you have a list. You have this set up for single purchases.

Date of experience: November 13, 2021
New Mexico
1 review
0 helpful votes
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Alibris is a pretty-good website
November 13, 2021

Alibris is a pretty-good website. It's easy to navigate. Most people would probably give it five stars but I'm critical of other programmers and don't easily grant perfect ratings.

Date of experience: November 13, 2021
Colorado
1 review
0 helpful votes
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!
December 13, 2021

!. I don't want you saving my credit card info!
2. Shipping edit was not allowed, even though it said it was... Standard shipping seems to take lax-a-daisy book sellers weeks. Priority mail is the way to go. Choices.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 13, 2021
California
2 reviews
0 helpful votes
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I had given email before but didn't receive $5 coupon. This is 1st time ordering with you.

Date of experience: November 13, 2021
Utah
1 review
0 helpful votes
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Great site
November 13, 2021

Great site. Would help if you gave some credit for shipping

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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I wish I could tell the size of the Redwall series I am ordering. I want the largest hardcover editions, and I have received numerous smaller hardcover editions when I order from other places. Can the dimensions be added to the description?

Date of experience: November 13, 2021
Missouri
1 review
0 helpful votes
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I have ordered from this store many times and i think it is the best on-line place to find books. I have told many people about this store.

Date of experience: November 13, 2021
Oregon
2 reviews
0 helpful votes
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"Almost Always " find what i need, and several rare books i was hoping to find; sometimes the shipping costs are, ' seem' a little high, but other than that... good book hunting.

Date of experience: November 13, 2021
New York
1 review
0 helpful votes
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Easy to find what I was looking for and easy to pay.

Date of experience: November 13, 2021
Colorado
1 review
0 helpful votes
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Love the feature that tells you how to save money!
November 13, 2021
Updated review

Love the feature that tells you how to save money!

Date of experience: November 13, 2021

Just awesome!
October 6, 2021
Previous review

Just awesome!

Date of experience: October 6, 2021
Florida
1 review
0 helpful votes
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There were no problems and the transaction went very quickly.

Date of experience: November 13, 2021
California
1 review
0 helpful votes
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It was quick and easy to order found what I was looking for

Date of experience: November 13, 2021
Louisiana
1 review
0 helpful votes
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I found what I was looking for and the payment process was very easy.

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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Found the book I was looking for in seconds, and checkout was efficient.

Date of experience: November 13, 2021
Ohio
1 review
0 helpful votes
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A bit confusing
November 13, 2021

A bit confusing. Wanted to buy local so I was pleased I could do that

Date of experience: November 13, 2021