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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Site is easy to use and there is an excellent selection of books. I like the discount codes, and always appreciate free shipping/handling.
Not bad, but would be better with links available during check-out phase to see for sure, those things you've ordered; or go back and 'continue shopping'
Best prices, best selection. Free shipping, and a coupon code. What's not to like?
It was fine and I saved money compared to you-know-who.
The first page that I saw waskind of messy. Tiny font didnt look professtional. But i have ordered with you before so kept going next pages involving book and purchase were fine
I like your simplified ordering other sites far too much time to reenter the same information over and over at last someone with common sense has done your programming congratulations on finding that one person in a million
I appreciate the smooth process as I order my book.
Would be nice if I could search AND select books by seller so could have one package from one store with several books
Alibris is wonderful. Always my first choice for book shopping.
Website, easy to use, any instructions are clear & easy to follow.
I really like shopping with you. The only issue I have is I have tried to be a customer not just a guest without success :( I could definitely use your help with that :) Thank you :)
SOMEWHAT DECEPTIVE AD HIGHLIGHTING DISCOUNTS……. Which lures people into buying……. Only to find out it's not as good as it appears at first glance!
Very good, easy to check out and find what I was looking for.
Recently I have ordered one book which was not delivered and canceled.
Still I did not receive the refund.
So far so good. Found what I was looking for at a very good price.
Found just what I needed at a great price and with the necessary information about the used conditions.
I chose to order 4 books from one store to keep shipping to a minimum. There was no option to consolidate shipping.
I'd like the be able to sort books by seller so just one postage could be used.
It was frustrating because I thought I was getting free shipping but no matter what I did I didn't get it and it was even taken away for a few of the books I bought. It was there and then it showed I had to pay it again. Also Items were removed from my cart if I didn't buy them quick enough. It was a frustrating experience.
Customers are wrongly led to believe (the bait) that shipping costs will be FREE for all of their items IF they order a specified amount of items with the truck symbol, but then when they get to checkout, they find out that free shipping only applies to the items with the truck symbol (the switch). Shipping is then anywhere from 300 times to 1,000 times higher than the price of the items. Not nice!
I like being able to support GOODWILL, LIBRARIES, and other NON-AMAZON book stores. Thank you for making this hub so easy to do that.
Chris
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members