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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Lots of books at very low cost. Shipping is not cheap but with my purchase today, still several dollars below that other on-line shopping monopoly that starts with an A.
I have purchased 55 Clive Cussler books and now 8 Morris West books from Alibris. I am very thankful that your site exists as I could not have afforded these books if shopped anywhere else. I have built a beautiful bookshelf to hold them now and plan on buying another bookshelf for future books bought from Alibris.
Very efficient process for locating and purchasing item.
I'm hoping that I'll be as pleased with the speed of delivery abs the quality of the used book as I am
Illusion of $5 off but you only find out that you have to spend $50 after you have given all your information.
Bait and switch.
Tried to change the phone number you have for me, but was not able to.
Quick efficient and had what I was searching for! Thank you!
I asked for help to order more in quantity and only answers i got was not really answered.
LOVE this site! Im able to find every book my father has requested! He is older now and has no idea how a computer works! He is an avid reader of all catagories!
Very easy to find what I was looing for. Prices are very reasonable. Shipping was a little high but then again the books came from different sellers so I guess that's to be expected.
Good functional website. Would be nice if the book descriptions included whether there are color photos/illustrations.
Shopping experience great! Things I would like added is to be able to click on book and see some inside detail. Put one book back as I didn't know if the travel book had pictures or was illustrated by author. Not in description and no option to see inside. Also would like to be able to access option with regard to coupons from check out page rather than leave that area entirely and go back to home page.
You are asking for your survey prematurely... How about asking after the sale and DELIVERY are complete?
Ez site to navigate. I'll order more depending on delivery experience.
This is my first time shopping with Alibris. This was the first time to feel happy like a child going to Disney overwhelmed with a selling website. Other sites are not as well organized. Still having fun!
Website is very easy to navigate and past experience with Alibris makes this my go to website for used books.
My books have all been in great shape and are delivered quickly. I love ordering from them.
Lost what was in my cart when i had to go and reset my password, which lost the cheaper book. No option for expedited shipping, which was offered on the original book.
No problems, easy to order, easy to pay. Remains to wait for the delivery.
Shipping costs changed on me during check out. Shipping is VERY expensive!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.