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AlibrisReviews 107,661

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,261
shipping
11,251
quality
11,245
This company responds to reviews on average within 1 day

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Texas
1 review
0 helpful votes
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Lots of books at very low cost
November 15, 2021

Lots of books at very low cost. Shipping is not cheap but with my purchase today, still several dollars below that other on-line shopping monopoly that starts with an A.

Date of experience: November 15, 2021
Arizona
1 review
0 helpful votes
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I have purchased 55 Clive Cussler books and now 8 Morris West books from Alibris. I am very thankful that your site exists as I could not have afforded these books if shopped anywhere else. I have built a beautiful bookshelf to hold them now and plan on buying another bookshelf for future books bought from Alibris.

Date of experience: November 15, 2021
Texas
1 review
0 helpful votes
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Very efficient process for locating and purchasing item.

Date of experience: November 15, 2021
North Carolina
1 review
0 helpful votes
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I'm hoping that I'll be as pleased with the speed of delivery abs the quality of the used book as I am

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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Illusion of $5 off but you only find out that you have to spend $50 after you have given all your information.
Bait and switch.

Date of experience: November 15, 2021
Ohio
2 reviews
0 helpful votes
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Tried to change the phone number you have for me, but was not able to.

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Quick efficient and had what I was searching for! Thank you!

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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I asked for help to order more in quantity and only answers i got was not really answered.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 15, 2021
North Carolina
1 review
0 helpful votes
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LOVE this site!
November 15, 2021

LOVE this site! Im able to find every book my father has requested! He is older now and has no idea how a computer works! He is an avid reader of all catagories!

Date of experience: November 15, 2021
New York
1 review
0 helpful votes
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Very easy to find what I was looing for
November 15, 2021

Very easy to find what I was looing for. Prices are very reasonable. Shipping was a little high but then again the books came from different sellers so I guess that's to be expected.

Date of experience: November 15, 2021
Kansas
1 review
0 helpful votes
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Good functional website
November 15, 2021

Good functional website. Would be nice if the book descriptions included whether there are color photos/illustrations.

Date of experience: November 15, 2021
West Virginia
1 review
0 helpful votes
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Shopping experience great!
November 15, 2021

Shopping experience great! Things I would like added is to be able to click on book and see some inside detail. Put one book back as I didn't know if the travel book had pictures or was illustrated by author. Not in description and no option to see inside. Also would like to be able to access option with regard to coupons from check out page rather than leave that area entirely and go back to home page.

Date of experience: November 15, 2021
California
2 reviews
0 helpful votes
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You are asking for your survey prematurely... How about asking after the sale and DELIVERY are complete?

Date of experience: November 15, 2021
Maryland
1 review
0 helpful votes
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Ez site to navigate
November 15, 2021

Ez site to navigate. I'll order more depending on delivery experience.

Date of experience: November 15, 2021
Virginia
2 reviews
0 helpful votes
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This is my first time shopping with Alibris. This was the first time to feel happy like a child going to Disney overwhelmed with a selling website. Other sites are not as well organized. Still having fun!

Date of experience: November 15, 2021
Arkansas
1 review
0 helpful votes
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Website is very easy to navigate and past experience with Alibris makes this my go to website for used books.

Date of experience: November 15, 2021
South Carolina
1 review
0 helpful votes
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My books have all been in great shape and are delivered quickly. I love ordering from them.

Date of experience: November 15, 2021
Alaska
1 review
0 helpful votes
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Lost what was in my cart when i had to go and reset my password, which lost the cheaper book. No option for expedited shipping, which was offered on the original book.

Date of experience: November 15, 2021
Sweden
1 review
0 helpful votes
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No problems, easy to order, easy to pay
November 15, 2021

No problems, easy to order, easy to pay. Remains to wait for the delivery.

Date of experience: November 15, 2021
Iowa
2 reviews
0 helpful votes
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Shipping costs changed on me during check out. Shipping is VERY expensive!

Date of experience: November 15, 2021