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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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You make it easy to check out as a guest! Thank you!
I tried to buy this from another service but the website did not really cooperate and I gave up and went to your site and it worked perfectly. I am happy. Thanks.
Individual titles, not in a series, are simple to track and locate.
With a collected work on the multi-volume series, Dogmatics, by Barth, individual volumes would be preferred listed in ascending numeric order.
The first seller I tried to buy this book from couldn't locate that copy to ship it to me. Very disappointing. I hope this purchase ships soon. It's a gift for my daughter.
Very easy to follow and nice formatting! Great prices too.
Started order but changed in cart before I could pay, probably because it was no longer available. Just slightly confusing.
Still trying to understand what happened the first time I ordered
Just started ordering off this site. So far it seems to be good. I wish it had free shipping like Better World Books but I guess you can't have it all!
It is always a good experience to do business with you. Thanks for your help, don
Had a hard time finding Advanced Search. Checkout says, "you chose Standard Shipping" despite the fact I DIDN"T choose it and don't want it. And now I'm having trouble canceling the order since, while I searched for Vol. 1, a 2-volume set popped up and I didn't notice in time. Maybe 1 star would have been better.
The site is easy to navigate with many affordable used books
Easy to order. Great for finding hard-to-find items
Fast and easy once I got onto your site.:-) Thank you!
Easy to search for books. Small issue with entering coupon code, but worked the second time I tried.
I like the address look up tool. It's quick and saves me a ton of time from having to type it myself.
Easy to see availability and condition of books ordered.
Great selection and very reliable book-sellers. I have been using Alibris off and on for many years. In my experience, the book-sellers they represent are top-notch.
Great prices. I hope the shipping and quality of books are just as good.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.