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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Got tricked by coupon codes that didnt actually apply :/ but the site is easy to navigate and offers a lot of options!
It was very easy to find the book I was looking for, and I was happy that it was being shipped from a location in the United States, because I was thinking Alibris is based in China. Learn something new every day!
I love the variety of books for the many ages of people in my family.
Great! I don't really need to enter more characters
Easy I buy books from other sites and the price seemed reasonable
It was quick and easy, but will see if it arrives as expected.
I like the shopping experience on my computer, but on mobile it was difficult to sort through things to get the correct editions.
I am confused about your discounts—are they for the items purchased only or are they for items + shipping cost?
I entered my state's full name rather than its 2-letter code. I had to fill out the entire address again. I would also like to know what the shipping price is for each book rather than get just a total shipping price.
Easy to use, easy to apply promotional code at checkout.
Easy to find what I needed and good selection.
Fairly easy. Hope it is in good condition and to get the book soon
The website is easy to use to find the books I want, and I like that all options are shown so I can decide which offering is best for me.
No picture of the item was available. Just hoping it's the right book.
I had to checkout twice, when 1 of the 2 items was deleted from the order and was then no longer listed for the same price. I had to use Chrome History to recover the original offer and submit a second order for that item.
It has been great! Found this book by google search which led me to your website. The rest depends upon my receiving delivery of my book before I know that you are legit or not :)
Great selections but the shipping on each book is too much.
Offers tons of options to purchase books from and, under certain qualifications, gives free shipping when buying straight from alibris. This is the site I go to when I want go bulk shopping for great prices and it's great!
Great prices - easy to use your site - loved the synopsis of the books - selection is great.
I found the books i needed for less than half the price at other sites.
Excellent. I am not known for my tech skills but your site is easy to navigate and your pricing is quite reasonable.
You make it easy to check out as a guest! Thank you!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.