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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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My first purchase with Alibris. Hope the shipping and the album are as straight forward - same quality.
Great price for books. Easy to find. Also like the feature to add to wishlist. Also nice coupons to use on my first order.
Great site with items that are somewhat difficult to get elsewhere.
Real quick. Easy to sort thru the the books by the author that I was interested in.
I have been of fan of Alibris for some time now. Thank you for a great service!
I had a coupon code that's listed as for totals of $35+, but when I entered it it said I didn't meet the threshold amount of $48.83. I guess the coupon was for US dollars? Would have been nice to have that made plain.
Great prices but shipping adds up to be more than the books!
Alibris has every book I've ever searched for and saved me *literally* thousands in college.
I really like ordering from Alibris... It's fast, convenient and prices are fair.
Love that I can always find what I want. Thank y'all!
Easy Peasy to use and found exactly what I wanted in 2 minutes. Thanks!
Unfortunately, the time before, I had several items in my cart, but I also had multiple tabs open and the shopping cart never updated. So, I lost 2+ hours of searching. I also failed to write down the names or authors of the books.
Product easy to find. Excited to find what I was looking for.
Very smooth experience. The free shipping was a very nice bonus!
Easy to use, and I've been happy with all my purchases.
Ridiculous corrections required on the WAY the address must be put in -- how bout indicating them ALL AT ONCE instead of three times-- christ!
My credit card information took three times to enter before my order was placed. I double checked the information (one time it was my fault). So I don't know what happened.
This was an easy and quick way to get a book that is no longer in print.
It was detailed and necessary for a secure purchase.
Found exactly what I was looking for and at a good price. Thank you.
The search mechanism is kinda wonky, if you don't type the exact title it won't pull up similar titles immediately.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.