On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's just as easy as any other major retailer website, and the UI is not horrendous to look at (it's actually kind of nice). I'll only use Alibris moving forward.
Excellent search options & PayPal is great. Never disappointed w/alibris.
So far it's a great experience to shop with you. Cant wait to receive my items.
Great books, great prices. Will definitely be back again!
It was great to find the books so easily and to have options for purchase.
It was difficult to find the specific volume in a series that I was searching for. There was some kind of serial number, but no indication of the volume number until I clicked on the long number.
My shopping experience has been excellent, EXCEPT my sales tax should be 7.5% and not 8.5%.
Very easy to search and locate the books I'm looking for. I am consistently able to find multiple copies of books in good or like new condition for under $10 that are either unavailable or $20+ everywhere else.
I am a doctoral student writing my dissertation and Alibris has been wonderful for finding rare and/or out of print texts at the best prices.
The price of shipping was a real disappointment. It would have been far better to have shipping prices listed next to book prices. I searched for discounted shipping or free shipping codes and found none. The selection was great but Amazon has a much better system for purchasing used books. You get book condition AND shipping price right upfront. I was disappointed and also angry. I felt I was being purposefully deceived. I took about 10 things out of my cart and will purchase them elsewhere. I will purchase from Alibris only if I know ahead of time I will have a discount on shipping.
I was very pleased that Customer Service responded quickly to
The issue I had getting into mu Account.
Thank You
Great Service! Very prompt and organized. Easy access!
Easy to use site. It would be useful to know where it is shipped from to be able to pick the nearest copy if multiples are available.
Very hard to change my shipping address. Went to screen to make changes and when I clicked on box that looked to be for saving changes, nothing happened. Possible problem could be working on a Mac?
A fine service for book lovers and teachers - and book lovers who are teachers.
Love the selection and the sellers are also great and reliable!
I have bought from Alibis before - always good quality and usually ships sooner than expected
I almost always find what I'm looking for. The search and check out are quick. I usually choose the recommended copy of CDs confident that they are in excellent condition. I have been able to purchase much treasured music in ths way at an affordable price. Thank you so much for this valuable service.
Your service made this swap simple instead of an aggravation. Thank you!
Easy to navigate and have ordered before with good results
The only complaint I have is the shipping charges but I understand when the items are coming from different places.
Great prices... super selection of books! Best internet source for books ever!
Super easy site with wide selection of items. Shipping a little high in view of my ordering 3 items from the same vendor.
Great, but I might like to filter by vendor if that might save me money
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members