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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Have not used Alibris for a while and remember how easy it is to buy books
Glad to have that second step of searching since I misspelled the author's name
Easy to find items and additional information about the product was helpful.
The idea of this website is perfect for helping keep small book store businesses alive and well
Good choices of used book. But needed some time to carefully search and read through and make sure the correct edition, cover and authors
Very been satisfied in the past. Hope that continues.
Why dose the shopping cart "Dump its' contents" after shopping for about 90 minutes I spent finding 5 books! That is frustrating!
The website was good yet gave problems when trying to check out, not user friendly at that point.
I've always loved Alibris. Simple, straightforward site. Always has what I'm looking for at reasonable prices which support small businesses. Win win win
There were sooo many books. Ones that I have had a hard time finding! Thank you for making the experience joyful, easy and convenient!
This place is awesome. I prefer alibris over amazon.
Lose your customer service from India: none of them knew enough English to answer my questions and cost me SIX days in ordering books I wanted. Their pathetic English ability lost YOU $70 in additional sales!
Website is quite good, but the free shipping doesn't appear until you have entered your card information
Great selection, easy to review and economical. Have been using this site for years and referred numerous friends.
Great places for books at affordable prices. Been ordering books for several years and have recommended your site to friends.
Unlike so many other Book and media vendors, i can see all of the books or CDs that have been produced by an author, or musician! Not just what they happen to have on their shelves...
After Reading about the physical impact of picking books from the big Amalgam I am happier to buy from Alibris
Very quick and not too aggressive getting a person to join because I always forget the password.
Easy to find the books i needed and easy to place my order.
Just learned about you and the experience was easy
Easy to use web page, interesting selection of graphic novels. Enjoyed the experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.