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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Alibris.com is very quick and easy to use. Great selection and prices!
I ordered this book previously for my friend who is incarcerated in a federal prison. Tracking showed the package was delivered, however, my friend never received the book. I requested a refund, but of course, I have no book to return, so no refund. I just hope this order will make it into my friend's hands.
Bait and switch marketing seems the order of the day with come on prices.
Perfect thanks I had this book girlfriend stole it. Thank you
When I can't find a used book elsewhere, Alibris always seems to have what I am looking for. And, offers excellent prices on premium publications that are out of print or hard to find!
Found what I wanted at a reasonable price!
Overall my orders with Alibris have been satisfactory. I have no complaints.
My purchasing from Alibris several times has been very
I easily found 3 items I've looked for for a long time. Thanks
I always find a better price with Alibris. The regular coupons always helps me save on shipping.
Great prices and I love the regular coupons.
Easy to find what I was looking for and good description of book condition
Easy ordering, good prices. Couldn't choose "Book Rate" for shipping though.
I appreciate the availability of unusual movie titles and the clear indication of the region in which they will play.
Appreciate the ease of finding DVD regions.
I love using this website for buying my college books for a way cheaper price. I would say this is a very reliable website.
Its a pretty quick and easy and has majority of the books I am looking for.
Very easy to work with with i will buy from again!
Excellent. I am always pleased with Alibris, it's easy to find what I am looking for.
Quick and easy! And I liked that even though I checked out as a guest it recognized that I am a repeat shopper - it made check out easier.
I like how y'all have the information of where the order is being shipped from.
Appreciate your inventory and excellent customer service.
Quick and easy, doe not require setting up an account
WOW! I found the book I wanted at a great price! Thank you.
Easy to use site - always an amazing assortment of options... and a book finding service - if they do not have want you want in stock... they will find it for you.
Alibris has never let me down. I always check the site before buying books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.