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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Clear instructions - easy to follow ordering process.
It would be great if you could add a "Look Inside" feature so I can at least read table of contents. I had to toggle between Amazon and Alibris to choose my books.
I got an email with the header "Save $15 plus free shipping!" The alibris site showed three tiers of discounts, which was fine -- I was in the middle tier and saved $8 -- but where was the free shipping? I spent almost $17 to ship books I paid $58 for. Don't sent out emails with offers you're not going to honor (or offers that are not clear about how you qualify for them).
I've had an issue with dealers who don't seem to track their shipments. This has only been a problem this year
I've been buying books from you for several years and are nearly always satisfied. There was one misplaced order during covid but other than that it's been good
I've had only one book that didn't get shipped or delivered in several years. It was during the height of the pandemic & I don't know whatever happened with it
There were problems checking out. I left my cart and signed out and when I signed back in a few hours later, everything worked as expected.
Format was a little difficult to know the description to which book.
General clarity and ease of navigation — will wait until product is in hand for definitive review of this trip.
Easy to find books... or not. Always able to check it out quickly and easily.
I qualified for free shipping, but it didn't show up until AFTER I put in my payment information. That made me do a double-take before I hit the order button.
The high cost of shipping compared to the likes of Amazon and Abe's books
Fund the book that I wanted and it was a good price.
I appreciate the varied inventory. Steps to order were nice & simple!
My cart said it was going to cost me $60 for some reason, but when I placed the order it went back to $52.72. I almost cancelled but am glad I didn't when I saw the price was correct AFTER placing the order. The same books were going to cost me $59 on Amazon, and I prefer buying from other places. I appreciated you letting me know I could save money buy switching book sellers. It was a bit difficult seeing my cart at all stages through the buying process.
Good so far, provided I receive the copy via mail.
Found the books I wanted to purchase easily. The prices were fair. I will purchase books from Alibris again.
Easy peasy! As usual! Love that I can find what I want a majority of the time at prices within my budget…. Thanks!
My first time but not the last time with you. Thank you!
Easy to navigate, clear information, quick checkout! Thanks!
First I want to order one book I tried at least 5 times but fail until I try 3 books…. Is it normal?
I'm technologically challenged and the site was easy for me to navigate.
Simply too easy nothing can go wrong excellent site
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members