
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The only people who would ship to Canada at a decent rate.
Great site. Better price on this book by far than on other used book sites.
I wish there was something to be done about the shipping costs.
Always find what I'm looking for on Alibris. Great place for gift purchases.
The process is a smooth, unencumbered one, and I appreciate the coupon savings.
Check Out is more sensitive in some Browsers than others.
Great place to find good used and new book.
VERY LUCIDLY ORGANIZED, SUCCINCTLY EXPRESSED PURCHASING OPERATIONS DISCLOSURES & SPEEDY: NO TIME WASTED!
1 book only came "unbound." Should be highlighted!
I liked the evaluation of the book quality available with the book description, which made choosing the book I thought was right for me faster and easier.
I love shopping with Alibris. I love the low prices.
I would rather receive a text message I do not have email in my phone for reasons unknown thank you.
I saw this at DealOz: $5.00
New Marketplace +$3.99Standard: 3-7
-$0.02 $8.97 Best new Alibris
When I got to Checkout I saw shipping was $4.999. I can't claim I made a mistake but I am disappointed that the shipping was $1 more tyhan I saw at dealoz.
I have never had any problems with receiving my books & I have sent several books to family members as gifts which they have received the books in a timely manner.
So far shopping on the website was pretty cool! I am really excited to get my first book while shopping on AlIbris
Always great prices and orders arrive in a timely manner.
I'm purchasing the book "Midnight in Washington" as a Christmas present. I'm paying for the book; however, sending to a friend. The process was easy.
Very smooth. Great to have so many choices in one place and additionally have multiple choices for each item to bring the cost down.
The shopping process was simple and straight forward.
Great
That's where my book I wanted was. Price is good and I can process as a guest
You found the product I was shopping for, led me right to it and I was able to purchase it and a similar product within 5 minutes. I can't ask for anything better than that. Thank you very much.
For some reason, this morning a few older Christian songs and artists came to mind. I then went to my usual SmileAmazon (Check out "Smile" Amazon because a lot of sellers will give a portion of your purchases to a charity of YOUR choice at no extra cost) and found The Winans "Return" and Russ Taft "The Way Home" - the Russ Taft CD was 45.00! Way out of my budget so I found THIS SITE and saved huge! I was able to find both CD's here and the total was less than 28.00, including shipping and tax. I never knew about this site until a few minutes ago and THIS will now be my "go to" source for music. I'm very happy!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.