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AlibrisReviews 107,603

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
945
value
11,232
shipping
11,222
quality
11,216
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nevada
2 reviews
0 helpful votes
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I felt like I had to do updates on my account which...
December 6, 2021
Updated review

I felt like I had to do updates on my account which I did not want to do. Then I looked and just ordered. So it was ok. I was just sidetracked.

Date of experience: December 6, 2021

I would like to change my shipping address on the page before where the Visa info is located. It took an act of faith to move forward with seeing it wrong. Otherwise, it was great.

Date of experience: July 28, 2021
Colorado
1 review
0 helpful votes
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Massive selection
December 6, 2021

Massive selection. I especially like that I can look over different editions cover art.

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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I wish the checkout steps were clearer (accidentally placed an order with an expired CC# and I don't know how to fix it) but other than that I love Alibris. I wish it were easier to find books by age and genre... the "more books like this" is kind of all over the place in terms of age (for an emotionally young 14yo). I did my searching on Amazon and then came here to purchase.

Date of experience: December 6, 2021
Maryland
1 review
0 helpful votes
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Hope you send it out tomorrow so it is not held up at your location. Needed for disabled classmate in Modern Hebrew Literature class that starts this week

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Overall, easy search and order placement. However, did not appear to be a method for modifying order during checkout without losing entered information.

Date of experience: December 6, 2021
Mississippi
1 review
0 helpful votes
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Been shopping online exclusively for a while now. Alibis makes it it a breeze!

Date of experience: December 6, 2021
New Jersey
1 review
0 helpful votes
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I was not able to choose expedited shipping, even though the charge for expedited shipping was initially shown

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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You guys are incredible!
December 6, 2021

You guys are incredible! You had what I want with great information about books on similar topics. Great books at a great price! I will be back soon.

Date of experience: December 6, 2021
Oregon
1 review
0 helpful votes
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First selection was not actually available. Refund was acceptable

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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I shopped around found you were 50% less expensive
December 6, 2021
Updated review

I shopped around found you were 50% less expensive. Thank you so much...

Date of experience: December 6, 2021

Great found this book I like it
November 14, 2021
Previous review

Great found this book I like it.

Date of experience: November 14, 2021
Idaho
1 review
0 helpful votes
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The selection is great, shipping cost is too high!

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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Love this website!
December 6, 2021
Updated review

Love this website! I can find everything I have been looking for and more!

Date of experience: December 6, 2021

Great website and found the books I was looking for...
May 12, 2021
Previous review

Great website and found the books I was looking for with ease!

Date of experience: May 12, 2021
Washington
1 review
0 helpful votes
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I don't see anywhere in my account info to change/add/delete a billing address or CC info. This seems to only be available during a purchase checkout. PLEASE CHANGE THIS.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2021
New York
1 review
0 helpful votes
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Hi I'm a walrus named Claude
January 5, 2022
Updated review

Hi I'm a walrus named Claude. I would like to see more asparagus in your product line please. Could you please have more songs about the joy of mowing my lawn?

Date of experience: December 6, 2021

3 is average
August 22, 2021
Previous review

3 is average

Date of experience: July 23, 2021
Illinois
1 review
0 helpful votes
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I love getting great books for pennies on the dollar!

Date of experience: December 6, 2021
Ohio
2 reviews
0 helpful votes
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Whenever I need a book I come here and so far they...
December 6, 2021
Updated review

Whenever I need a book I come here and so far they have always had it!

Date of experience: December 6, 2021

Always easy to find the books I'm looking for at a...
November 20, 2021
Previous review

Always easy to find the books I'm looking for at a great price.

Date of experience: November 20, 2021

I have ordered before and am always happy
November 9, 2021
Previous review

I have ordered before and am always happy.

Date of experience: November 9, 2021

This time and previous times I've ordered from here I've been pleased.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Very easy to find Out of print book and order. Thanks

Date of experience: December 6, 2021
Indiana
1 review
0 helpful votes
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3 clicks and I ordered the book I'm looking for
December 6, 2021
Updated review

3 clicks and I ordered the book I'm looking for. Doesn't get any easier than this!

Date of experience: December 6, 2021

As always, easy to order from Alibris
January 13, 2021
Previous review

As always, easy to order from Alibris.

Date of experience: January 13, 2021
California
1 review
0 helpful votes
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The checkout process would benefit greatly from an "add a note to seller" field. This is standard on this sort of site.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 6, 2021
Maine
1 review
0 helpful votes
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I usually do my shopping at Thriftbooks because their shipping charges are less, but I wanted this particular book.

Date of experience: December 6, 2021