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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I believe in independent book sellers, and will not rely on Amazon any longer. Thank you!
Actual "shopping experience" was straightforward, as it should be. Somewhat put off by having to actively opt out of default subscription to email spam not once but twice during the process. Not confident opting out will even be respected, Alibris seems so intent.
I wish the listings showed a few pages of the book.
I have always been able to find wonderful books in close to flawless condition at great prices - love it!
I appreciate the breadth of titles available via the Alibris network and the free shipping offered by some sellers.
I hate passwords and too many emails from Alibris.
So glad to find the rare book I was looking for, and at a good price!
First time using this site, and so far was wonderful.
Trying to change the billing address was unneessarily difficult, I followed the prompts from the page repairing the necessary information, only to be put into a loop that would've been unsuccessful and never ending had I not figured out an alternate way to fix it
Alibris is always my go to for the best book selection. Great job.
Found everything I was looking for in one place.
Quick and easy, which is lovely for holiday shopping!
I have been looking for this novel for quite some time.
Found exactly what I was looking for at a price that was more than reasonable.
Liked that it offered me a better deal at checkout to save 1.95.
Easy to navigate website with many alternatives available.
Simple, efficient interface and smooth sailing all the way!
Great selection, ordering and payment is quick and easy.
It's not always clear what direction I should take as I proceed through the search and purchase process(es).
Thank you. I appreciated being able to shop several used books stores at the same time.
Easy search feature. Lots to browse and easy purchasing experience. The only online used book site I use.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.