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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was easy to find the book I was looking for with lots of purchasing options
I have never been disappointed on quality of books ordered!
I was unable to create a 2nd shipping address because it wouldn't let me input the proper postal code for the billing address.
Alibris is a wonderful marketplace with a wide assortment
Easy to find a copy of the book in the condition I prefer.
Navigation seems easy but similar titles are grouped too much
Prices advertised on Google were not actual price.
Excellent selection, well designed website, good opportunity to support an independent.
Some hard to books. Your company make finding them easy. An they reasonably priced.
Albris has always provided me with an excellent shopping experience. All of the shippers have been reliable and swift.
Finding the title I was looking for and checking out was simple. I like that PayPal was an option. We shall see how long it takes for the book to arrive, and its condition. I do appreciate the warning of depending on where the book is coming from there might be delays.
Credit card payment confusing. Never had to select card brand before.
Easy to order and find the book I was looking for. They had many different selections.
I use this website frequently, and would recommend it to any and all comers!
I love this website; it is very helpful and can usually find exactly what I want.
I have used this site for many years, and would readily recommend it to absolutely anyone!
Thanks for an excellent experience!
I not thrill about having to pay so much shipping. I could have bought more things if it had not been for the shipping.
Great business, hard to find books are easier to find if you look at Albris and they have the lowest prices!
Great prices on books that are new or in good used condition
Always a pleasure to visit Alibis! Thanks a million!
I was able to find the books I was looking for pretty easily.
Excellent, very prompt bookseller, will use them always.
I fell I found the best deal and check out was so easy.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.