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AlibrisReviews 107,577

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,217
shipping
11,207
quality
11,201
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

District of Columbia
1 review
0 helpful votes
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Never any trouble with Alibris
December 14, 2021
Updated review

Never any trouble with Alibris. Things always go smooth. Their a great resource.

Date of experience: December 14, 2021

Never had any trouble
November 6, 2021
Previous review

Never had any trouble

Date of experience: November 6, 2021
New Jersey
1 review
0 helpful votes
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Shopping here is the absolute best
December 14, 2021

Shopping here is the absolute best. I've yet to be disappointed. We can usually find just about any book we look for.
The "Wish List" is an added bonus.

Date of experience: December 14, 2021
Florida
1 review
0 helpful votes
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It was a pleasant experience and you had the books I wanted and I could by several copies.

Date of experience: December 14, 2021
North Carolina
1 review
0 helpful votes
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Alibris is always easy to navigate, and usually has the textbooks that I need at the lowest prices!

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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Ecstatic to find this book in such great condition, & coupon too! Thanks :)

Date of experience: December 13, 2021
Massachusetts
1 review
0 helpful votes
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Shipping is very expensive there should be discounts when you order from one store as there are shipping discounts from the shipping services.

Date of experience: December 13, 2021
Ohio
1 review
0 helpful votes
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Much smoother than I expected
December 13, 2021

Much smoother than I expected. Looking for a specific book and you had it!

Date of experience: December 13, 2021
North Carolina
1 review
0 helpful votes
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Let's see if you send the order to my house or my sister-in-law's house like you did last time.

Date of experience: December 13, 2021

Changing shipping address was troublesome
November 16, 2021
Previous review

Changing shipping address was troublesome

Date of experience: November 16, 2021

Site is easy to navigate
February 10, 2021
Previous review

Site is easy to navigate

Date of experience: February 10, 2021
Florida
1 review
0 helpful votes
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I found a treasured book easily with good detail information and reasonable pricing. Checking out was efficient.

Date of experience: December 13, 2021
District of Columbia
1 review
0 helpful votes
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Shopping is easy on this site, and fun, plus I got a coupon discount.

Date of experience: December 13, 2021
Pennsylvania
1 review
0 helpful votes
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Fast and easy
December 13, 2021

Fast and easy. I'm so happy to have found a copy of this book for sale. It really is a beautiful book.

Date of experience: December 13, 2021
Washington
1 review
0 helpful votes
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The site works smoothly, even for an unskilled user. And I was pleasantly surprised at the bargain price on a classic textbook. RD

Date of experience: December 13, 2021
Iowa
1 review
0 helpful votes
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Thank you for letting me place an order as a guest!

Date of experience: December 13, 2021
New York
1 review
0 helpful votes
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Quick & easy
December 13, 2021

Quick & easy. Wish shipping were less expensive but...

Date of experience: December 13, 2021
Alabama
1 review
0 helpful votes
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First time customer
December 13, 2021

First time customer.
Found what I was looking for and purchased same.

Date of experience: December 13, 2021
Illinois
1 review
0 helpful votes
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Very happy with the ease of the purchase and price of the order!

Date of experience: December 13, 2021
Illinois
1 review
0 helpful votes
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I have had a good experience with Alibris. The quality of the service is on par with Amazon,

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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The site is very user unfriendly when it comes to purchasing. I had things in my cart, and was called away. Came back and site said there was nothing in my cart. Then i got an email saying there was. When checked, they said nothing there. Etc. Finally i went to site again and had to change password. All in all had it not been a book quite difficult to find, i would have given up. The good thing is that the book was in stock so i was able to purchase it.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
California
2 reviews
0 helpful votes
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There is not enough details about the contents of the books

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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It was easy to find the book I was looking for with lots of purchasing options

Date of experience: December 13, 2021