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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Never any trouble with Alibris. Things always go smooth. Their a great resource.
Shopping here is the absolute best. I've yet to be disappointed. We can usually find just about any book we look for.
The "Wish List" is an added bonus.
It was a pleasant experience and you had the books I wanted and I could by several copies.
Alibris is always easy to navigate, and usually has the textbooks that I need at the lowest prices!
Ecstatic to find this book in such great condition, & coupon too! Thanks :)
Shipping is very expensive there should be discounts when you order from one store as there are shipping discounts from the shipping services.
Much smoother than I expected. Looking for a specific book and you had it!
Let's see if you send the order to my house or my sister-in-law's house like you did last time.
Changing shipping address was troublesome
I found a treasured book easily with good detail information and reasonable pricing. Checking out was efficient.
Shopping is easy on this site, and fun, plus I got a coupon discount.
Fast and easy. I'm so happy to have found a copy of this book for sale. It really is a beautiful book.
The site works smoothly, even for an unskilled user. And I was pleasantly surprised at the bargain price on a classic textbook. RD
Thank you for letting me place an order as a guest!
First time customer.
Found what I was looking for and purchased same.
Very happy with the ease of the purchase and price of the order!
I have had a good experience with Alibris. The quality of the service is on par with Amazon,
The site is very user unfriendly when it comes to purchasing. I had things in my cart, and was called away. Came back and site said there was nothing in my cart. Then i got an email saying there was. When checked, they said nothing there. Etc. Finally i went to site again and had to change password. All in all had it not been a book quite difficult to find, i would have given up. The good thing is that the book was in stock so i was able to purchase it.
There is not enough details about the contents of the books
It was easy to find the book I was looking for with lots of purchasing options
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.