On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy experience. Affordable prices. Gave me the information needed to make the purchase ahead of the purchase
I tried to use the code for a discount ("dasher") for having bought a book for over $25.00 but was repeatedly told that I would have had to buy a book costing just slightly more than I had paid for this time. Clearly a glitch of some kind but there was no way of correcting it.
Please move the confirm order to after ther shipping address and charge information are confirmed. I have had several orders go to the wrong address because I miss the confirmation. Thank you. Merry Christmas.
Wonderful! Where would I be without Alibris? You always come through for me!
Getting the books here was easy and quite simple. And the price paid for each more than makes up for the cost to ship them to me.
Your servers must be pretty robust, because I didn't have any problems with an order being dumped, thank Goddess.
Simply easy and great price for what I needed. Thanks
Your system used a false reason for rejecting my payment three times my billing and mailing address are the same. Your system did not correlate my Visa info properly and I went to Paypal to pay this.
I made an inquiry on the book but there was no like BACK to which book, even which company in the info sent. You should make this easier to click BACK to what was sought.
Nicely laid out; easy to navigate; like that you include Paypal
Couldn't place a different shipping address as my billing address was different. Had to use another card to match shipping address.
Why the multiple attempts to send me unwanted coupons via e-mail? Why do I have to decline the offer up to 3 times? That's ridiculous...
I always have had a good experience ordering books from here
It was very easy to choose the books I wanted and to sign up for an account.
If all items are shipped from one seller, you should offer discounted shipping!
I have always been pleased with the available and price of the books I am looking for.
I have been so pleased with the savings and the promptness of deliveries. I am glad that a dear friend told me about Alibris!
Very user friendly and great prices!
Very nice surprise to find two older movies available here!
OK but I thought I had an account with y'all. Not so?
Shipping too expensive, could get in cheaper at a store
Never any trouble with Alibris. Things always go smooth. Their a great resource.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members