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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Pleased by the availability of titles and the relatively low costs... even with shipping
Second purchase in five minutes. Could not be easier.
Shipping rates and taxes are absolutely shocking in comparison to other sellers.
Alibris has great prices, reasonable shipping and a easy to use website.
Very good si, ple straight path to purchase but, issing one thing - a label sayimg that guest can change into creating an account at the end after purchase, which will save worry and time searching for the choice beforehand in the intermediate steps.
I found all of the titles I was looking for and at a reasonable price. I wish they didn't have to come from three different locations and take three trips to the post office etc. and I mean for the seller and the earth.
Very simple and fast check out! Easy and straightforward to use!
Could not figure out how to change shipping address
I love shopping at Alibris for out of print books.
Found what I was looking for quickly.
Found the book I was looking for very quickly. Check-out was a breeze.
Highly recommend Alibris.
Alibris has a wide range of used books available for a reasonable price. I appreciate the book condition description.
Finding a book is very easy. The information about it is concise. I appreciate hearing the description of the condition of the book.
Alibris' book titles are easy to find, easy to select book condition, great price AND... great reputation on Internet (per Internet search).
I was
Able to find the book I wanted and was easy to place an order
"New" or "Used" should show up clearly at checkout.
Quick and easy. Simple to follow website instructions. Fast.
Forced to use my account with all the passwords etc when I had chose to sign out as a guest
Thank you for providing such an economical and efficient service
I wanted a few more titles but you didn't have them. It freaks me out when the free shipping doesn't come off until the end!
Your shipping costs are a rip off. USPS discounts book sending costs.
Easy checkout. Now let's hope that the book is not stolen during shipment—always a risk in Mexico
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.