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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find what you need by the titles of the books.
Quick and easy check out process. Shipping clearly explained.
This appeared to be a rare book and I now know where I can find additional ones of the same type.
Your shopping website is easy to navigate (better than most!)
I found the book I wanted quickly and at a great price.
I found it quickly and at a great price. Thank you!
Great selections, always a great book condition, no matter which one is chosen. Fast, reliable shipping too!
Books were very affordable. It would be good if the shipping from one vendor could be adjusted when buying 6 books.
Ive had multiple times where my orders were cancelled
Checkout was super quick and easy and you have no idea how relieving that was. Thanks!(:
Would be helpful to know shipping before closing cart, also used advanced search and to find Free Shipping items, and items found still have shipping cost? I had to re-do cart several times because of this.
I wish there was a filter so you could pick certain features. I'm always looking for large print for my moon and it's hard to find on this site.
Best prices, easy to order, huge selection! Wouldn't go anywhere else!
Happy to find this book at an agreeable price. Thank you for making the transaction easy
You tricked me into signing up for the newsletter which I will immediately opt out of. Don't like that.
Quick, efficient and I was able to find a high-quality used book that is out of print. [My comment should be anonymous]
An easy site to navigate for searches and ordering.
I very easily found the book for which I was looking. Ordering was straight-forward and uncomplicated.
Nice to be able to shop by the bookseller, not just title. All my books could ship from the same seller. :)
There is much better information on Alibris than at Amazon or Abe Books. Your search engine is accurate, unlike the highly misleading Amazon searches, which can be wild. Your web site provides the best, detailed information about the book, its edition, its condition, and the bookseller. I prefer Alibris, so far, to Abe Books and by far in preference over Amazon, which has its overall advantages, but Amazon overall... well, it sucks. I would go for Alibris any day.
Pleased by the availability of titles and the relatively low costs... even with shipping
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.