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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Was easy to use. Wish I could have zoomed in to pictures better.
You lied about the discount. I should have received the "merry" discount but you refused even though my order met the price requirements.
Found what I was looking for right away! Easy to order
A friend told me about Alibris. Apparently I had used Alibris several years ago but had forgotten. The replacement process for the book I ordered which turned out to no longer be available was actually easier than the initial order! Well done! I doubt I'll forget about Alibris going forward. Excellent service which is so hard to find.
It got a little confusing at one and I had to start again, but it went well in the end.
Wide selection, inexpensive, website is easy to navigate
Since PayPal fills in all of my information, it would be great to be offered the option of choosing it first and saving some typing.
Easy to use just would like to know shipping and tax sooner
I love avoiding Amazon and helping out the small businesses,
And getting myself to unplug and read books for a change.
Thanks Alibris!
One recommendation is there should be an option to cancel order or change an address after you submit the order.
Pleased so far. Will Waite for order to be complete before final judgement on shopping experience!
Great online bookstore. I really appreciate the extensive amount of detail given for each individual book and bookseller.
Quick, convenient, and INDEPENDENT!
There should be discounted shipping on large numbers of books, not only on just certain ones.
Really annoyed I ordered two books and then get a cancellation notice after I've already ordered them...? You need to tell customers books aren't available before they order.
May I praise the lower prices I see here at Alibris. I have landed a find book at a reasonable cost. Your site is well organized and easy to navigate. Thank you.
When I first opened your site, there was a $15.00 off with no code. I wanted to use that on my order, but could not. Disappointing.
It was online, it was okay but i don't believe there was much to experience.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.