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AlibrisReviews 107,554

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
942
value
11,208
shipping
11,198
quality
11,192
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Dakota
1 review
0 helpful votes
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Very easy to place my order
December 22, 2021

Very easy to place my order. Great prices. Thank you

Date of experience: December 22, 2021
Mississippi
1 review
0 helpful votes
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Was easy to use
December 22, 2021

Was easy to use. Wish I could have zoomed in to pictures better.

Date of experience: December 22, 2021
Canada
1 review
0 helpful votes
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You lied about the discount
January 21, 2022

You lied about the discount. I should have received the "merry" discount but you refused even though my order met the price requirements.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 22, 2021
Oklahoma
2 reviews
0 helpful votes
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Found what I was looking for right away! Easy to order

Date of experience: December 22, 2021
Maryland
1 review
0 helpful votes
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A friend told me about Alibris..
December 22, 2021

A friend told me about Alibris. Apparently I had used Alibris several years ago but had forgotten. The replacement process for the book I ordered which turned out to no longer be available was actually easier than the initial order! Well done! I doubt I'll forget about Alibris going forward. Excellent service which is so hard to find.

Date of experience: December 22, 2021
District of Columbia
1 review
0 helpful votes
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It got a little confusing at one and I had to start again, but it went well in the end.

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Wide selection, inexpensive, website is easy to navigate

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Since PayPal fills in all of my information, it would be great to be offered the option of choosing it first and saving some typing.

Date of experience: December 21, 2021
Tennessee
2 reviews
0 helpful votes
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Easy to use just would like to know shipping and tax sooner

Date of experience: December 21, 2021
Louisiana
1 review
0 helpful votes
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I love avoiding Amazon and helping out the small businesses,
And getting myself to unplug and read books for a change.
Thanks Alibris!

Date of experience: December 21, 2021
Virginia
1 review
0 helpful votes
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One recommendation is there should be an option to cancel order or change an address after you submit the order.

Date of experience: December 21, 2021
Ohio
1 review
0 helpful votes
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Great!
December 21, 2021

Great! You had the book I was Looking for at a reasonable price.

Date of experience: December 21, 2021
North Carolina
1 review
0 helpful votes
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Pleased so far
December 21, 2021

Pleased so far. Will Waite for order to be complete before final judgement on shopping experience!

Date of experience: December 21, 2021
Florida
1 review
0 helpful votes
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Quick, easy, great price!
December 21, 2021

Quick, easy, great price! Exactly what I am looking for!

Date of experience: December 21, 2021
California
1 review
0 helpful votes
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Great online bookstore
December 21, 2021
Updated review

Great online bookstore. I really appreciate the extensive amount of detail given for each individual book and bookseller.

Date of experience: December 21, 2021

Quick, convenient, and INDEPENDENT!
December 17, 2021
Previous review

Quick, convenient, and INDEPENDENT!

Date of experience: December 17, 2021
Kentucky
1 review
0 helpful votes
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There should be discounted shipping on large numbers of books, not only on just certain ones.

Date of experience: December 21, 2021
California
1 review
0 helpful votes
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Really annoyed I ordered two books and then get a cancellation notice after I've already ordered them...? You need to tell customers books aren't available before they order.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 21, 2021
Pennsylvania
2 reviews
0 helpful votes
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May I praise the lower prices I see here at Alibris. I have landed a find book at a reasonable cost. Your site is well organized and easy to navigate. Thank you.

Date of experience: December 21, 2021
Kansas
1 review
0 helpful votes
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When I first opened your site, there was a $15.00 off with no code. I wanted to use that on my order, but could not. Disappointing.

Date of experience: December 21, 2021
Washington
1 review
0 helpful votes
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It was online, it was okay but i don't believe there was much to experience.

Date of experience: December 21, 2021