
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent! I have noticed some authors sell the same book with a different title? Why? Shipping costs on a single book getting a little now-
Good price and easy purchase process... looking forward to seeing if you deliver as good as you sell...
Prices and selection are great. Shipping costs are not great but I noticed today the super shipper thing, that could be a very significant boon if enough books are eligible. The only other gripe I have is the availability of books not being totally accurate (2 books on my last order were actually no longer available but alibris hadn't updated yet) but one seller said they're working on a way to keep alibris updated better. Maybe it's a problem on the seller's end, but in any case, fixing that issue would improve the buyer experience. I'm guessing that last one is a complicated issue with many sellers doing in-person sales of the same items that they list on alibris and no easy way to keep their inventory in sync.
Seemed quick and easy. Haven't got the book yet though, so I guess I'll have to stay tuned.
It's ok but idk it's my first time if u see me order again then it's a pretty good website for manga
Pleasant shopping experience. Easy to navigate ordering processing.
This is where I go for all my books. Easy, fast, great bookstores!
I love buying used books and Alibris always makes that easy by having what I need and at great prices.
I live Alibris. I can always find what I want and enjoy having a book that has a bit of history.
When google populates the billing address form I should not have to go back and re-enter all of the debit card info because your form requires that I correct the google state from "New Jersey" to the asinine demand for the two letter code "NJ".
Shopping was fine but discount code did not seem to work.
You made it very easy to purchases this sought after book. Thank you!
First screen said I could choose $6 shipping or $13 if I wanted expedited. Didn't have that option when it came time to pay. Also, the price from GetTextbooks.com was less than what I was charged. This is a super old text so it really shouldn't be that expensive.
Most are great. Sadly some people think hawaii is a not part of the USA. Over all shipping experience is good..
Overall, it was good. The free shipping and savings calculator seemed to have glitches, but no complaints. Great website.
So far, so good. It was simple and easy and the prices were the cheapest I'd found.
First time used this service. Have no way to characterize it.
I've used Alibris several time over the past year. The books are as described, generally good quality, and the sellers I've used are fast & reliable. This is a great way to get used books into other hands.
I like the extensive inventory available, the quality of the books I've received (even the used ones) and the reliable shipping. Patronizing independent book sellers and Goodwills is another plus!
I like the way security is shown when I place an order and the website is easy to navigate.
I hate being asked for reviews after every trip to the grocery store, drug store, shipping company, department store and every single online site. Other than that, it couldn't be easier.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.