
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I would give five stars if you went back to allowing longer time for items to be in cart.
Please don't sell out to Amazon, ie Bezos!
Thank you providing an affordable solution to books.
Fast and easy. Clear website layout with tons of information.
Great price, great checkout experience. I hope to shop here again.
Alibris is always user friendly and efficient. I love shopping here!
Have appreciated Alibris' service and selection in the past and I am looking forward and anticipating the same on this current purchase.
Excellent! I am looking forward to receiving the book!
My experience on this website has always been excellent. I can't say enough about how impressed I am with Alibris.com and always recommend it to my friends and family as a source for books, movies, and recordings of all stripes and views.
I always have an enjoyable experience when ordering from Alibiris. My books and movies arrive on time and in condition posted.
I can find just about anything I want on Alibris.com. I have been a loyal customer for going on 14 years now, and will remain so until I pass. And then I will donate all books and recordings, pictures as well as video to an appropriate institution when I have passed away.
Well for some reason the Hindenburg has been on my mind these last few days so I thought I would see if they're are any documentaries or movies about it. So I asked Google and found this one.
Very good - it would be nice to be able to get more info on text
Good books and dvds at reasonable prices delivered in good order. On rare occasion, the problematic order is dispatched.
Prefer to buy used books, and this site gives a lot of info about the particular copies for sale.
I thought I would receive a $ 10 coupon off of my order? I followed the email from the link you sent.
Is there a way to more easily bundle purchases from one vendor to reduce shipping charges? Thanks!
Easy to find the stuff I need and very easy to order it!
It a little clunky and I thought the shipped was too high. But, since I ordered enough,, it's free shipping.
Would like to have seen shipping costs prior to checkout to help inform the best location to buy. Some books almost doubled in costs from shipping.
I get emails that I have a bonus credit, but when I order it doesn't appear.
Easy to navigate through and options for levels of quality available.
Website is easy to navigate and had choices of books that I was looking for.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.