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AlibrisReviews 107,526

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,187
shipping
11,177
quality
11,171
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Easy shopping and found book most stores are out of stock

Date of experience: January 5, 2022
Utah
1 review
0 helpful votes
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My favorite booksellers are on Alibris
January 5, 2022
Updated review

My favorite booksellers are on Alibris. Always a fair deal to be had with a large range of product. The customer is well taken care of here..

Date of experience: January 5, 2022

I love Alibris booksellers...
February 6, 2021
Previous review

I love Alibris booksellers...

Date of experience: February 6, 2021
Pennsylvania
1 review
0 helpful votes
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Had what I wanted at a good price
January 5, 2022

Had what I wanted at a good price. Online purchase was hassle free.

Date of experience: January 5, 2022
Alaska
1 review
0 helpful votes
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More friendly experience than my auto insurance for updating. Would be nice to have a human to ask quedtion.

Date of experience: January 5, 2022
GB
1 review
1 helpful vote
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Nearly excellent; Customer Service is outstanding, online usage is easily done and whole procedure is customer/reader friendly. Disappointed however, that only 2 of my 3 purchases (gifts) was delivered, so procedure had to be re-done. Nonetheless, a solid book-buying experience.

Date of experience: January 5, 2022
California
1 review
0 helpful votes
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This is the first time I've shopped Alibris. Your title lookup was easy to use. I like the graphics, pictures and descriptions of the books.

Date of experience: January 4, 2022
North Carolina
1 review
0 helpful votes
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I would like to see the shipping and tax costs before I get to check out.

Date of experience: January 4, 2022
California
2 reviews
0 helpful votes
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Great books at reasonable prices & I love supporting independent book sellers. Way more fun than Amazon :)

Date of experience: January 4, 2022
Alabama
1 review
0 helpful votes
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The book was available
January 4, 2022

The book was available. I wish there was a better description of the condition.

Date of experience: January 4, 2022
Florida
1 review
0 helpful votes
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Fast and easy!
January 4, 2022

Fast and easy! I will be coming back the next time I am need books.

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Still not entirely sure I will be able to access this digital book

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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You had the movie I was looking for at a price I could afford.

Date of experience: January 4, 2022
Canada
1 review
0 helpful votes
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Issues and accepting password
February 3, 2022

Issues and accepting password. Wrong cover picture for third edition (hope I will get the third and not second edition). Site will only accept American dollars via PayPal. Nothing major just rather cumbersome site overall.

Date of experience: January 4, 2022
Maryland
1 review
0 helpful votes
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Ordering is very easy
January 4, 2022

Ordering is very easy. The problem becomes the people who fill the orders. They either send the wrong book or the order is sent to a foreign country.

Date of experience: January 4, 2022
Pennsylvania
1 review
0 helpful votes
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I should stop buy new books altogether, I love alibris

Date of experience: January 4, 2022
Illinois
1 review
0 helpful votes
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My shopping experience was simple, quick, and efficient.
Thank you!

Date of experience: January 4, 2022
Oregon
0 reviews
0 helpful votes
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Good experiences, timely response when shipping was delayed on last order, nice personal touch.

Date of experience: January 4, 2022
Canada
1 review
0 helpful votes
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Alibris provides great availability of books current and past. This service has never failed me! I have been using it for years.

Date of experience: January 4, 2022
Ohio
1 review
0 helpful votes
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It was very easy to find what I was looking for, and checkout was easy too.

Date of experience: January 4, 2022
Oregon
1 review
0 helpful votes
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I would give five stars if you went back to allowing...
February 3, 2022
Updated review

I would give five stars if you went back to allowing longer time for items to be in cart.

Date of experience: January 4, 2022

Please don't sell out to Amazon, ie Bezos!
March 18, 2021
Previous review

Please don't sell out to Amazon, ie Bezos!

Date of experience: March 18, 2021