Sitejabber Website Reviews and Complaints
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AlibrisReviews 107,531

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,189
shipping
11,179
quality
11,173
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Website is easy to navigate and had choices of books that I was looking for.

Date of experience: January 4, 2022
Michigan
0 reviews
0 helpful votes
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You had all 4 books I needed and price was very competitive!

Date of experience: January 4, 2022
Tennessee
1 review
0 helpful votes
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I was able to find the books I wanted with ease and from a numerous sources and knowledge of the condition of the books.

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Was able to find all of the books my husband was looking for.

Date of experience: January 4, 2022

Was glad to be able to find a complete book that I...
May 27, 2021
Previous review

Was glad to be able to find a complete book that I was looking for to be able to train my new german shepard puppy.

Date of experience: May 27, 2021
Illinois
1 review
0 helpful votes
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Had a coupon code
February 3, 2022

Had a coupon code. Entered it and never received credit.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2022
New York
1 review
0 helpful votes
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I wish you would make it easier to eliminate crappy reprints from rare book searches

Date of experience: January 4, 2022
Colorado
1 review
0 helpful votes
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I love alibris.com but I really wish there was an option to search for more than one book on my list from a single seller.

Date of experience: January 4, 2022
New York
1 review
0 helpful votes
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I was able to quickly find the book I wanted to order

Date of experience: January 4, 2022
Iowa
1 review
0 helpful votes
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Quick and easy, will shop here again
January 4, 2022

Quick and easy, will shop here again. I didn't get a chance to look at the books yet.

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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If one knows what one is looking for, the outcome is inevitable.

Date of experience: January 3, 2022
Minnesota
1 review
0 helpful votes
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Booksellers have delivered accurately described goods.

Date of experience: January 3, 2022
Missouri
1 review
0 helpful votes
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Website easy to use
January 3, 2022

Website easy to use. Wish I would have been offered a "first time buyer" coupon.

Date of experience: January 3, 2022
Pennsylvania
1 review
0 helpful votes
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My experience was great and the prices are tops. Thank you.

Date of experience: January 3, 2022
Virginia
2 reviews
0 helpful votes
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Quick and easy purchase
February 2, 2022

Quick and easy purchase. Thank you for a wonderful experience

Date of experience: January 3, 2022
California
1 review
0 helpful votes
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Just bought two books, so not a lot of experience, but the process seems to have gone alright

Date of experience: January 3, 2022
New Hampshire
2 reviews
0 helpful votes
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Just so simple, and the search feature is extra easy...
January 3, 2022
Updated review

Just so simple, and the search feature is extra easy to use, and I appreciate the booksellers ratings.

Date of experience: January 3, 2022

Easy to use website, appreciate the rating of sellers
December 17, 2021
Previous review

Easy to use website, appreciate the rating of sellers.

Date of experience: December 17, 2021
New York
0 reviews
0 helpful votes
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Very easy to find and purchase a rather hard to find item.

Date of experience: January 3, 2022
Australia
1 review
0 helpful votes
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Easy to navigate website and found the book I was looking for.

Date of experience: January 3, 2022
District of Columbia
1 review
0 helpful votes
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It was great after I found you, but when I didn't find a reasonable price on amazon I searched on Google and your offer was on the third page. I had almost given up. Of course we know that such listings are arbitrary at best, but in the future I'll try to figure out how to find you for other books I want to order.

Date of experience: January 3, 2022
Georgia
2 reviews
0 helpful votes
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Forgot to apply the $5 "thanks" coupon. Missed in checkout

Date of experience: January 3, 2022