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AlibrisReviews 107,516

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
943
value
11,181
shipping
11,171
quality
11,165
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I LIKE I DON'T HAVE TO BE A MEMBER LIKE WITH AMAZON
January 7, 2022
Updated review

I LIKE I DON'T HAVE TO BE A MEMBER LIKE WITH AMAZON. TOO MUCH INFORMATION TO REMEMBER WITH THEM. THANKS FOR MAKING MY BOOK SHOPPING EASIER FOR ME TO DO FOR MY GRANDSON IN PRISON.

Date of experience: January 7, 2022

Was very easy compared to Amazon
October 24, 2021
Previous review

Was very easy compared to Amazon. I appreciate easy purchasing with no complications.

Date of experience: October 24, 2021
Virginia
2 reviews
0 helpful votes
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Site worked well & had several books I was looking for.

Date of experience: January 7, 2022
GB
1 review
0 helpful votes
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One had to actively opt out from future email communications twice.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Texas
1 review
0 helpful votes
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Want to know when I will get it
January 7, 2022
Updated review

Want to know when I will get it- estimated shipping time.

Date of experience: January 7, 2022

Clear website
October 4, 2021
Previous review

Clear website

Date of experience: October 4, 2021
Minnesota
1 review
0 helpful votes
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On my first order I ordered a textbook for school and I got an email the next day saying my order was cancelled because they no longer had it. I haven't seen a refund and now my book is going to be late. They didn't offer any coupons to make up for this problem either.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Louisiana
1 review
0 helpful votes
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Since I haven't gotten the books yet, I don't know.

Date of experience: January 7, 2022
District of Columbia
1 review
0 helpful votes
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Straightforward easy to use; final review will be when I receive the book within the time estimated by Alibris

Date of experience: January 7, 2022
Pennsylvania
1 review
0 helpful votes
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Very easy to find what i was looking for and i appreciate the help with finding the best prices

Date of experience: January 7, 2022
District of Columbia
1 review
0 helpful votes
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I used to read this book to my children. I am buying it now for my future grandchildren.

Date of experience: January 7, 2022
New Hampshire
2 reviews
0 helpful votes
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Shopping and ordering was seamless!
January 7, 2022

Shopping and ordering was seamless! I hope delivery will be, too.

Date of experience: January 7, 2022
New Mexico
2 reviews
0 helpful votes
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Easy to use search engine and outstanding selection
January 7, 2022
Updated review

Easy to use search engine and outstanding selection

Date of experience: January 7, 2022

Great prices on hard to find author
October 13, 2021
Previous review

Great prices on hard to find author

Date of experience: October 13, 2021
New York
1 review
0 helpful votes
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QUICK EASY
January 7, 2022
Updated review

QUICK EASY... NEED MORE $5 OFF COUPONS ON AY $15 ORDER! I WOULD ORDER MORE OFTEN. THANK YOU J E A N BUSANA

Date of experience: January 7, 2022

EASY DELIVERS TO ALL STATE PRISSONS THANK YOU...
May 15, 2021
Previous review

EASY DELIVERS TO ALL STATE PRISSONS THANK YOU JEANNIE

Date of experience: May 15, 2021
New York
1 review
0 helpful votes
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I always try to apply the credit you offer on an email but you reject it after all the books i have purchased from you!

Date of experience: January 7, 2022
Maine
1 review
0 helpful votes
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Fair price, excellent and reasonably priced shipping options

Date of experience: January 7, 2022
Florida
1 review
0 helpful votes
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I found one of the books i need for college. Paperback was least expensive out of all online sites. Thank you Alibris :). . Hopefully the item arrive very soon.

Date of experience: January 7, 2022
Michigan
1 review
0 helpful votes
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Hope I didn't order it twice, but everything seems...
January 7, 2022
Updated review

Hope I didn't order it twice, but everything seems ok.

Date of experience: January 7, 2022

I wanted to look for specific and it took me a little...
January 5, 2022
Previous review

I wanted to look for specific and it took me a little time to figure out how to enter the names of the books. Otherwise, everything went very well.

Date of experience: January 5, 2022

Very easy and satisfactory
April 19, 2021
Previous review

Very easy and satisfactory. Thank you.

Date of experience: April 19, 2021
District of Columbia
1 review
0 helpful votes
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Good experience with website
January 7, 2022

Good experience with website. Frustrating that shipping cost is so high compared to other sellers.

Date of experience: January 7, 2022
Arizona
1 review
0 helpful votes
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Very easy to navigate site and make purchases! Quality of books are always as touted!

Date of experience: January 7, 2022
New York
1 review
0 helpful votes
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Easy to browse and choose
January 7, 2022

Easy to browse and choose - a wide broad list of options.

Date of experience: January 7, 2022
Hawaii
1 review
0 helpful votes
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Hope the product (book) and delivery is as efficient as this process :)

Date of experience: January 7, 2022