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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I LIKE I DON'T HAVE TO BE A MEMBER LIKE WITH AMAZON. TOO MUCH INFORMATION TO REMEMBER WITH THEM. THANKS FOR MAKING MY BOOK SHOPPING EASIER FOR ME TO DO FOR MY GRANDSON IN PRISON.
Was very easy compared to Amazon. I appreciate easy purchasing with no complications.
Site worked well & had several books I was looking for.
One had to actively opt out from future email communications twice.
Want to know when I will get it- estimated shipping time.
On my first order I ordered a textbook for school and I got an email the next day saying my order was cancelled because they no longer had it. I haven't seen a refund and now my book is going to be late. They didn't offer any coupons to make up for this problem either.
Since I haven't gotten the books yet, I don't know.
Straightforward easy to use; final review will be when I receive the book within the time estimated by Alibris
Very easy to find what i was looking for and i appreciate the help with finding the best prices
I used to read this book to my children. I am buying it now for my future grandchildren.
Shopping and ordering was seamless! I hope delivery will be, too.
Easy to use search engine and outstanding selection
Great prices on hard to find author
QUICK EASY... NEED MORE $5 OFF COUPONS ON AY $15 ORDER! I WOULD ORDER MORE OFTEN. THANK YOU J E A N BUSANA
EASY DELIVERS TO ALL STATE PRISSONS THANK YOU JEANNIE
I always try to apply the credit you offer on an email but you reject it after all the books i have purchased from you!
Fair price, excellent and reasonably priced shipping options
I found one of the books i need for college. Paperback was least expensive out of all online sites. Thank you Alibris :). . Hopefully the item arrive very soon.
Hope I didn't order it twice, but everything seems ok.
I wanted to look for specific and it took me a little time to figure out how to enter the names of the books. Otherwise, everything went very well.
Good experience with website. Frustrating that shipping cost is so high compared to other sellers.
Very easy to navigate site and make purchases! Quality of books are always as touted!
Hope the product (book) and delivery is as efficient as this process :)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.